Job Duties and Responsibilities
- Design the IP network architecture and discuss the pre-sales solution with the customer.
- Design communication diagrams and solutions based on customer requirements.
- Provide Level 1, 2, and 3 technical support for customers and partners.
- Implement and deliver IP network projects.
- Transfer training, coaching, and product knowledge and skills to partners and customers.
- Deliver independent E2E project delivery.
Desired Experience & Qualifications
- Basic knowledge of OSI Model / TCP IP protocol / DNS / DHCP / HTTP / SNMP.
- Good understanding of Network L2/L3 forwarding principles.
- Good understanding of L2 protocols: ARP / 802.1Q / STP / LACP.
- Good understanding of Routing protocols: STATIC / RIP / OSPF / ISIS / BGP.
- Good understanding of Network design including High Availability such as device stack / VRRP / m-lag.
- Good skills in configuring network devices, such as routing protocols and AAA / SSH / TFTP / FTP / ACL.
- Basic knowledge of Firewall Working Principles and Security Design.
- Basic knowledge of WLAN principles / Wireless controller configuration.
- Good understanding of network maintenance and troubleshooting.
- Basic knowledge of MPLS / VPLS / VxLAN / EVPN / SD-WAN solutions.
Required Education / Qualifications:
- Diploma.
- HCIA / HCIP / HCIE.
- Other Industry certificates.
Experience:
Working Environment / Conditions:
- Onsite delivery maintenance at customer’s place.
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