Job Description
The purpose of this role is that Centre of Excellence Specialist oversees the implementation of business analysis standards and practices. The role includes enhancing bank-wide business analysis procedures, ensuring high-quality deliverables, promoting best practices, coordinating professional communities, managing tools and resources for business analysis, and monitoring the continuous improvement of business analysts' performance.
Qualifications
Essential Qualifications/Requirements:
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- 8+ years solid BA experience
Preferred Qualification
- BCom / Related bachelor’s degree
- CPBA or ADBA form FTI
- BA diploma
- SAFe is preferable
Types of exposures
Additional Information
Job Responsibilities:
- Contribute to institutionalising of bank wide practices that pertain to Business Analysis/Process Engineering roles by focusing on assigned projects, squads and business areas.
- Perform guided research and maturing of methods based on trends, best practices and continuous improvement.
- Improve consistency and high-quality business analysis/process engineering artefacts and review deliverables for quality and alignment to methods & standards.
- Drive adoption of business analyst/process engineering gold standard services and capabilities within assigned projects, squads or business areas.
- Provide input into formulated training curricula, certifications, competency assessments, and practices for knowledge sharing.
- Schedule and conduct skills assessments, create learning paths and report assessment results and skills levels to management and individuals.
- Guide, coach and orientate Business Analysts/Process Engineers recruits on squads/projects to ensure adoption and consistent application of business analysis/process engineering standards, methods, tools and techniques to ensure standardised, high-quality deliverables.
- Schedule, plan and execute communities of practice including impacts from other delivery disciplines.
- Execute follow-up meetings and conduct surveys on the level of engagement, training needs and engage in gap closure activities to ensure alignment of practices and promote business analysis/process engineering in the business and delivery environment.
- Manage business aspects of tools related to Business Analysis/Process Engineers practices including participating in proof of concept tests on toolsets, compiling business cases to motivate investment in new tools and ongoing business ownership.
- Analyse, compile and report on interventions with Business Analysts/Process Engineers on projects, squads and business as usual and track progress on continuous improvement.
- Contribute to performance reviews of the Business Analysts/Process Engineers.