Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We’re passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve, and creating a real sense of purpose for you.
Job Description
To support the Executive Head Reputational Management and Communications (with the Group Marketing structure) to implement a broad range of programmes, projects, and initiatives to achieve its strategic objectives and address delivery gaps, implement and maintain governance standards, manage business performance and financial measures, and continuously improve operational efficiency of the team. Responsibilities are directed by critical business priorities of the Head of Reputational Management and Communications.
Qualifications
- A degree in either Business Commerce, Finance and Accounting, Project Management, Communication, or a similar field.
Experience:
- 5-7 years experience managing a broad range of projects to completion to achieve defined business objectives or metrics.
- 8-10 years significant experience in influencing stakeholders at different levels across multiple disciplines to achieve shared outcomes, specifically within a financial services environment.
Key Responsibilities:
- Act as central point of contact and coordinate resources to manage projects and key initiatives. Advise stakeholders on risk management best practices, frameworks, and parameters to promote operational resilience across the function.
- Collaborate with key stakeholders (Reputation Management and Communications) to understand required risk management practices to implement across the Business Area.
- Consolidate business performance measures to report a consolidated view of the overall health of the area to enable effective decision making.
- Consolidate the status reporting for all initiatives and metrics related to the implementation of strategic initiatives.
- Develop and implement tactical plans, projects, and initiatives to operationalise or embed the Group strategy across products and/or enablement functions within the Business Area to improve effectiveness and efficiency of operations.
- Drive initiatives to improve effectiveness, reliability, and ease of development of reports supporting daily monitoring of business performance.
- Drive the planning of the annual operational budgets together with Finance. Provide insight to Finance on the operational priorities of the business area.
- Engage directly with clients to identify problems, find suitable solutions, and maintain client relationships.
- Maintain leadership focus and commitment to delivering the people agenda in line with the people promise in partnership with the P&C team.
- Manage and monitor the delivery of vendors. Manage initiatives to address gaps or pain points which may jeopardise license to operate.
- Monitor planned and unplanned regulatory changes in the local market and drive action plans to address gaps in partnership with relevant teams.
- Monitor the implementation and adherence to controls to monitor and mitigate risks.
- Participate in the selection of key resources including contractors or vendors required to enhance capability and delivery.
- Participate in, and guide, the implementation of employee communication, internal stakeholder engagement, and organisational effectiveness initiatives.
- Partner with the Marketing team to manage media responses and reputation management initiatives.
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Convincing People
- Developing Strategies
- Embracing Change
- Generating Ideas
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Team Working
- Upholding Standards
Technical Competencies:
- Business Acumen (P&C)
- Industry Knowledge
- Project Management (Project Mgmt)
- Risk/Reward Thinking
- Strategic Planning and Reporting
- Written Communication
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