Sales Administrator (JB4731)
Roodepoort, Johannesburg
R15 000 - R20 000 per month
Duration: Permanent
Our client, a company that specializes in the distribution and supply of fabrics and textiles for interior decorators and related industries, is looking for a Sales Administrator with a combination of tele sales and administrative experience.
The ideal candidate should be proficient in back-office customer service and support, with strong attention to detail and the ability to work accurately in a fast-paced, high-pressure environment. The position requires a team player who is motivated to meet monthly group sales targets.
Minimum Requirements:
- Proven tele sales and administrative experience.
- Ability to work under pressure and maintain accuracy in a fast-paced environment.
- Strong team player with a drive to meet and exceed monthly sales targets.
- Familiarity with CRM systems (Palladium CRM preferred; training will be provided).
- Experience in customer service, preferably in a call center or service-based environment.
- Strong communication skills, both verbal and written, with a customer-focused approach.
- Willingness to work extended hours as required.
- No textile industry experience necessary, but prior administrative or sales experience is a plus.
Duties and Responsibilities:
- Handle tele sales, including responding to customer queries related to pricing, stock availability, and delivery schedules.
- Capture and process customer orders, generate invoices, and update orders on the courier portal for dispatching.
- Manage customer communications through various channels such as email, WhatsApp, and phone calls.
- Provide timely follow-up with customers regarding product deliveries and resolving any issues.
- Maintain and update customer information in the Palladium CRM system.
- Liaise with customers to introduce new products and services, offering support as needed.
- Work collaboratively with the sales team to achieve monthly group sales targets.
- Ensure all administrative tasks, including order processing and customer data updates, are completed efficiently.
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