A Medical Insurance Company based in Benoni is looking for a Revenue Supervisor who will supervise day-to-day functions of the Finance department and analyze data and reports.
Key Performance Areas
- Report on stats
- Maintain the smooth running of the department
- Perform departmental administrative duties
- Manage and Authorise
- Collections Control
Key Tasks
Report on stats
- Receive departmental stats
- Daily, weekly and monthly stats reporting
- Compile reporting
- Verify stats
- Responsible for sending stats to the Directors
- Edit and run scripting of the Group Schemes Reports
- Compile unpaids reports
- Metric reporting
- HR Leave reporting
- Compile NBC group files (receive files from FTP)
- Various and numerous adhoc requests (daily, weekly and monthly, consisting of Excel assistance and writing scripts for data extracts, etc)
Maintain the smooth running of the department
- Maintain strict adherence to Policies and Procedures
- Provide agents and/or service providers with feedback regarding claims progress
- Assist with backlogs
- Allocate workload
- Monitor workload of agents
- Liaise with departments regarding any claims-related queries
- Conduct meetings
- Perform cross-training within the department
- Conduct monthly performance reviews
- Conduct 'return to work' meetings
- Monitor accuracy of reports and database information
Perform departmental administrative duties
- Compile daily, weekly, monthly and ad hoc reports
- Conduct spot checks on stats reports
- Setup SOPs and process flows
- Check biometric reports
- Maintain up-to-date filing systems
- Check and approve leave
- Assist and facilitate audits
Manage and Authorise
- Authorise receipt payments
- Authorise reconcile payments
- Resolve discrepancies
- Authorise credit and debit notes
- Manage and authorise statement/Bordereaux accuracy
- Manage and authorise all payments to be received from employees at the agreed date
- Manage and authorise all payments must be fully reconciled according to balancing employer payment schedule
- Manage and authorise all creditors to be refunded before the next statement/Bordereaux date
- Manage and authorise statements/Bordereaux to be delivered to employers at the agreed dates
- Manage and authorise statements/Bordereaux to be accurate and reflect all received change requests
- Manage and authorise arrears to be resolved monthly (overall portfolio arrears to remain under 1%)
- Manage communication with groups
- Manage the collections process, systems and relationships with service providers
- Oversee strategic flow of the collections
- Oversee revenue administrators and liaise with development
- Assess tests and implement new or upgraded software and assist with strategic decisions on new systems
Essential Qualifications
- Matric
- Diploma OR Degree in maths, statistics, or computer science
- MySQL qualification
Desirable Qualifications
- BCOM Management or BCOM Accounting
Essential Experience
- 2 years analytical experience
Desirable Experience
- 5 years process flow experience
Knowledge and Skills
- Excellent spelling skills
- Excellent communication skills
- Strong analytical skills
- Good numerical skills
- Critical thinker and doer
Attributes
- Attention to detail
- High levels of accuracy
- High levels of confidentiality
- Methodical
- Self-motivated
- Honest, hardworking and humble
#J-18808-Ljbffr