Our client is a dynamic company with its Head Office in Reitz, Free State, and a presence in all provinces of South Africa. They are dedicated to modern, healthy business practices and offer employees the chance to develop their skills and knowledge.
Skills and Qualifications:
- Applicable Bachelor’s degree in Information & Technology or related field preferred.
- Leadership development, Project Management Professional (PMP), ITIL, Cobit and TOGAF would be an advantage.
- 10+ years of experience in an I&T leadership position leading complex technical projects in an enterprise environment.
- An emphasis and motivation for assisting in the development and success of others.
- Exceptional communication skills both verbal and written. (The ability to understand and communicate Afrikaans would be an advantage.)
- Excellent technical skills on the latest technology platforms.
- Strong work ethic with a fierce dedication to exceeding expectations.
- Impeccable organizational skills with the ability to multitask and deliver results under pressure.
- Ability to address tactical issues in the short-term while maintaining strategic vision for the long-term.
- Effective manager who has achieved success working with diverse teams in different environments leveraging strengths of individuals to deliver superior results.
- Strong appreciation for business value and understanding of the trade-offs in varying levels of customer service.
- Ability to engage in detailed technical discussions with strong analytic reasoning and problem-solving skills.
- Experience with ITSM ITIL & Cobit principles and how to apply them in real world environments.
- Strong time management and troubleshooting skills.
- Able to work outside of standard hours including weekends.
- Ability to think quickly and clearly during critical incidents where minutes of downtime equate to significant revenue loss.
- Confident speaking in front of an audience with the interact and connect with Executives, Senior Business Management, Board members, engineers, and technical contacts.
- Ability to understand and articulate complex concepts in a clear and concise manner.
- Strong personal desire to improve and expand industry-related knowledge.
- Ability to develop effective relationships.
- Proven expertise in designing and implementing a successful customer service strategy in a dynamic environment; strong knowledge of modern best practice customer service models and approaches to supporting growing businesses.
- Ability to identify, analyze and solve varied unrelated problems.
- Ability to modify standard operating procedures when necessary to develop alternative courses of action when problem solving.
- Ability to document policies and chair management level boards.
Should you not receive a response within 10 working days, please consider your application as unsuccessful.
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