MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers: sales of new and used vehicles, short or long-term rentals, fleet management, and maintenance.
Our offer includes the complete automotive offering, including two-wheelers, marine engines, coaches, lorries, handling equipment, tyres, and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We are looking for an IT SUPPORT TECHNICIAN M/F based in South Africa .
Job Description:
- Grade 12/ equivalent.
- Good verbal and written communication and literacy skills in English and Afrikaans.
- Clean criminal record.
- Ability to carry out verbal and written instructions.
- A valid, unendorsed driver's license with the appropriate vehicle codes.
Beneficial Requirements:
- Experience working as an IT Support Technician or similar role.
- Solid understanding of computer systems, networks, and IT security principles.
- Proficiency in diagnosing and troubleshooting hardware, software, and network issues.
- Experience with Windows, as well as common business applications.
Key Duties and Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Install, configure, and troubleshoot computer hardware, operating systems, applications, and network devices.
- Diagnose and resolve technical issues, either remotely or on-site, ensuring minimal disruption to operations.
- Set up and maintain computer systems, including hardware, software, and network infrastructure.
- Perform regular system upgrades and patches to ensure optimal performance and security.
- Maintain accurate records of IT assets, including inventory and equipment configurations.
- Collaborate with other IT team members to develop and implement solutions for complex technical issues.
- Provide training and guidance to end-users on the use of IT systems, software, and applications.
- Stay up to date with emerging technologies and industry trends to ensure the continuous improvement of IT services.
- Any ad hoc admin/other responsibilities as and when required.
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