FTTX Field Sales Team Leader - Durban North
Contract
About Publicis Commerce:
Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.
Responsibilities:
- Ability to effectively plan daily and weekly field work activities for your sales agents
- Lead a team and drive sales through door-to-door and field activation activities
- Motivate and lead by example
- Set goals for the team and devise sales strategies
- Monitor daily sales performance of individual sales agents
- Build strong team ethics and manage sales team performance
- Develop and implement product and customer interaction training for your sales agents
- Recruit, train, and coach your sales team
- Effectively manage your time and operations
- Manage and build relationships with prospective and existing clients
- Travel with your team to source new prospective leads and close sales
Compensation:
- Basic Salary - R2,300
- Commission/KPI - up to R60,000
- Must have your own roadworthy vehicle
Qualifications & Experience:
- Matric HG with a minimum of 2 years related field sales management in technical support/sales experience
- Tertiary qualification (degree/diploma) in Business Commerce / Business Administration or Marketing is advantageous
- Must have a Smartphone
- Proven track record of leading a field sales team
- Minimum of 1 year sales experience in cellular, internet, or fibre
- Minimum of 1 year’s target-driven sales experience
- Experience in interacting and reporting
- Experience in a high-pressure, fast-paced environment
- Demonstrated skills and experience in sales required
- Working knowledge of Microsoft Word and Excel, as well as computer entry and/or typing skills
- Familiarity with CRM and ERP software desired
Requisite Skills:
- Problem-solving skills
- Ability to act independently as a Team Leader with routine assignments or projects
- Ability to plan, organize, and multi-task to complete assignments efficiently
- Professional communication skills, both oral and written
- Attention to detail and high level of accuracy
- Ability to work independently and within a team
- Willingness to work hours outside of the normal 08h00 – 18h00 and weekends
- Product Knowledge
- Understanding of the Client corporate culture and vision
- Active listening, observation, and questioning to qualify needs and wants to identify customer-based solutions
- Ability to prospect and identify new opportunities, gain appointments with key decision-makers, and win commitments for sales
- Qualify customer questions, effectively handle objections, and manage negotiations leading to commitment
- Ensure customers understand the value proposition, features, benefits, competitive advantages, and applications of the product
Special Requirements:
- Demonstrated skills and proven experience in administration
- Working knowledge of Microsoft Word and Excel, as well as computer entry and/or typing skills
- Familiarity with CRM and ERP, VPP (Siebel) and OBI software desired
- Ability to work in a fast-paced environment, multi-task, and possess good communication skills, both verbally and in writing
Behavioural Competencies:
- Passionate about work, exuding a positive attitude that makes customers want to interact
- Consistent with the Company vision; behaves professionally and ethically, seeking opportunities to contribute to overall team and Company success
- Highly driven and self-motivated
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