Position title
Contract
Contractual hours
Full-time
Summary Statement:
The purpose of this position is to provide an accurate and reliable sales order administrative function to the Sales Team; to build and foster positive customer relationships; and to provide an efficient and accurate administrative support function to the Sales Division as a whole in line with the division’s administrative procedures and practices; to implement and uphold actions in line with company strategic objectives; to maximise efficiency and ensure administrative functions in the Sales Division are operating according to set targets and in line with operational requirements.
Profile
Key Performance Areas:
- Overall responsibility to ensure sales orders received are completed, processed, and distributed correctly and timeously.
- Receiving and accurately processing sales order documentation.
- Follow up on estimated delivery dates if the unit is not in stock and communicate estimated delivery dates with the sales team.
- Process invoice(s).
- Preparation of relevant documentation & gate passes.
- Assist Sales team in preparation of documentation.
- Overall responsibility to assist the Sales department with general admin functions.
- Ensure all administrative functions are in place and being followed/implemented effectively and in line with company and system requirements; ensure administrative tasks performed by self and admin team are completed accurately and timeously.
- Accurately and timorously prepare and distribute scheduled (monthly, weekly, and daily) and ad-hoc reports as might be requested.
- Facilitating customer complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure feedback/communication to customers.
- Participation in team/department meetings and development/training initiatives to ensure that the sales team functions as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and actively participating in development initiatives in line with company strategic objectives.
- Monthly stock take.
Job location
Africa, South Africa
#J-18808-Ljbffr