Employee Relations Advisor
We're accepting applications for the position of Employee Relations Advisor. The purpose of this position will be to deliver a consistent and high-quality human resources services experience with regards to Employee Relations; and to align to global standards in order to ensure a consistent, efficient, and effective service is being rendered.
Key Responsibilities
- Acting as the first point of contact to the business for all ER process and policy queries and issues
- Providing an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management, and sick leave management
- Providing support and consultation to both staff and line management throughout the ER process
- Liaising with the Employment Law division on complex cases
- Facilitating the end-to-end case management of the Income Continuation Benefits (ICB) process, including acting as liaison between the Insurer and other stakeholders and facilitating the payment logistics as applicable
- Facilitating, investigating, and closing HR related Speak Up cases
- Building and maintaining relationships/clarifying expectations with key stakeholders
- Being involved in sub-project deliverables on a needs-driven basis
- Keeping abreast of the latest HR trends (best practice), tools, and techniques through networking and monitoring the micro and macro environment
Desired Experience & Qualification
- Matric and a 3-year Degree or Diploma in an HR or ER related field essential
- An Honours Degree in an HR or ER related field will be beneficial
- At least 3 to 5 years experience in an HR or ER related field
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