Introduction
Our client requires the services of a Senior Operations Engineer - Midrand/Menlyn/Rosslyn/Home Office rotation.
- Amazing brand with cutting-edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
EXPERIENCE: 6 - 8+ Years related working experience.
COMMENCEMENT: As soon as possible
Duties & Responsibilities
ROLE:
- Able to understand complex application architecture/dependencies (CA related) and the impact it can have on a VDI environment
- Designing VDI solutions to support business requirements based on GROUP guidelines
- Design Ansible playbooks to meet business requirements for CA-Application performance (VDI deployment / Public- and Private Cloud)
- Responsible for VDI Deployment
- Understanding GROUPs CA Data Management / “Follow the Data” as a VDI deployment approach.
- Driving possible VDI automation topics (deployment/resource management/asset management)
- Defining specific engineering roles for VDIs matching their exact application needs and supporting the GROUP partner onboarding process (e.g. Crash Test simulation)
- Understanding global engineering (ItO) resource demands and consulting / designing the optimal VDI solution
- Driving GROUPs CA VDI cloud strategy towards constant “state of the art” architectural design
- Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance as well as cost optimization.
- Defining self service requests in ServiceNow portals for VDI demands (e.g. resizing, additional VDI, Platform switch)
- Perform reporting of/forecast overall CA VDI demands (related to user requirements/platforms)
- Supporting and consulting applications owners on specific cloud migration requests with a focus on VDIs
- Manage Problem, Incident and Change process for dedicated ITSM service.
- Upon demand willing to work on weekends (changes).
- Operate and maintain scripts (e.g. deletion)
- Keep documentation up to date in all relevant systems (e.g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
- Attend and moderate operation meetings.
- Manage security vulnerabilities.
Desired Experience & Qualification
QUALIFICATIONS/EXPERIENCE
- Degree in Information Systems or equivalent experience
- ITIL certification (advantageous)
- Any Scrum certification (advantageous)
- Any operating system certification relating to data management
- Any programming certification
- Any web application programming certification
- Minimum of 4 years of IT operations experience including ITIL
- Minimum of 4 years of storage experience
- Minimum of 4 years of Scrum work experience
- Minimum of 4 years of VDI and operating systems experience
ESSENTIAL SKILLS:
- Knowledge of Confluence, Jira and Bitbucket/GitHub
- Knowledge of storage technologies as well as state of the art solutions
- Knowledge of Unix, Linux (RHEL, Ubuntu) and Windows
- Knowledge of mounting technologies Autofs and DFS
- Knowledge of protocols NFS and CIFS
- Knowledge of framework Agile Working Model
- Knowledge of Virtualisation technologies such as VMWare Horizon / ESXi / Cloud Foundation
- Any additional responsibilities assigned in the Agile Working Model (AWM) charter
ADVANTAGEOUS TECHNICAL SKILLS
- Knowledge in migrating complex VDI environments (e.g. platform switch)
- Knowledge of LINUX Redhat / Ubuntu Operating systems running in a virtualisation environment
- Knowledge of storage technologies emc2 and NetApp
- Knowledge of Systems Management such as scVENUS and Ansible
- Knowledge of Ansible Tower, playbook design and deployment
- Knowledge of Public Cloud such as Azure and AWS
- Knowledge of Private Cloud solutions
- Knowledge of Directory Access Manager (DIVA)
- Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
- Basic knowledge of Active Directory/LDAP
- Professional communication and documentation skills
- Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
- Basic knowledge of ITSM Suite
- Basic knowledge of Scrum
- Deep knowledge of operation and maintenance of web applications (programming)
- Deep knowledge of programming such as Bash and Perl
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