Job titleSales AdministratorReports toSenior Account ManagerTeam & LocationHybrid: Office (2 days) and Home Working - Office - 172 Brick Lane, E1 6RUWith occasional travel to manufacturers and trade shows when requiredStart DateASAPClosing DateThursday 19th SeptemberFirst InterviewMonday 23rd-Tuesday 24th SeptemberSecond InterviewTBCThe CompanyWith a proud history spanning over 14 years and a current turnover reaching £2 million, East End Prints has become a beacon of creativity and success in the world of beautiful framed art and greetings cards. Our dynamic B2B and dropship operations account for a significant portion of our annual turnover, demonstrating our robust market presence. Our prestigious clientele includes some of the UK's high-street giants like John Lewis, NEXT, and Dunelm, alongside over 250 museums, galleries, and independent shops nationwide.As we embark on an ambitious journey to not just reach but exceed a £3 million turnover, we aim to establish ourselves as the unparalleled leader in wall art dropshipping and publishing across the UK. To achieve this vision, we are assembling a world-class team dedicated to nurturing our growth and ensuring the success of our artists. If you're passionate about art, thrive on growth opportunities, and are ready to drive our sales to unprecedented heights, we want you on our team.At East End Prints, our team is defined by six core internal characteristics in our people; they are resourceful, tenacious, nurturing, authentic, approachable, and empathetic; and as a member of our team you are wholly encouraged to bring new ideas and develop your skill set in a supportive and open-minded environment driven by these values. We are forever looking for new ways to develop the team and business through open conversation and an openness to change, and so as a member of our team, we would expect a willingness to drive that growth. Job purposeWe are seeking a curious and hungry self-starter, who thrives in challenging and fast-paced environments to join our Wholesale Team in the role of Sales Administrator.This role is responsible for the smooth running of our wholesale orders and assisting our Wholesale Account Manager running a successful pipeline, meeting our KPIs and growth plans. At East End Prints we pride ourselves on our excellent customer service, and we’d expect anyone in this role to put our values into practice, offering a service our clients want to come back for.This role has scope for growth, and so we’re looking for a candidate that is eager to learn and is seeking a career path in sales and account management.Your ImpactSalesSupport lead generationNurture small-mid-level accountsManage overdue invoicesProduce sales materialsCoordinate product samplesWork with your line manager on planning and execution of trade shows (3 times a year)Represent East End Prints at trade showsCreate sales materials for client interactionsWork with production on our card catalogues and product launchesCustomer Service Daily management of our wholesale inbox and phone lineProcess and track client ordersManage accounts in our CRM and wholesale platform, maintaining accurate client information Address invoice and order queriesMaintain quality control logsQualifications and ExperienceA Must:Professional experience in a customer service and/or administration role (ideally 1-2 years)Exceptional attention to the detailsNumerical competency, a basic understanding of financial reporting desirableThe ability to remain calm and positive in a fast-paced, and sometimes high pressure environmentAn energy to develop and expand your own skills, and grow with the businessProficient in both written and verbal communication to interact with clients and team membersGreat time management, organisational skills and the capability to handle various tasks and deadlines efficiently while maintaining high-quality workProficient in basic office software (Google Drive, Sheets, Docs)DesirableA keen interest in the arts and our product categoryA basic skill set in Adobe, Canva, or similarTechnical Proficiency: Familiarity with CRM (Hubspot) and project management systems (Asana) Experience at trade shows, both planning and working at the showsWhy East End Prints?Competitive salary with a company-wide annual bonus.Pension plan to support your future.A dynamic, challenging, and creative work environment ripe with opportunities for professional development and advancement.Salary and Working Hours5 days, Monday to Friday 10:00-18:00Salary - £28,000-£30,000Annual Bonus - Performance BasedHolidays 28 days incl bank holidays (Extends to 5 extra days after 3 years) To apply, please send your CV and a short cover letter (up to 250 words telling us why you would be great for this role) to jo@eastendprints.co.uk