Bronkhorstspruit, Gauteng
Restaurant Manager
Salary: R8 000.00
Responsibilities:
- Staff Management:
- Hiring, training, and supervising restaurant staff.
- Scheduling shifts and ensuring proper staff coverage.
- Conducting performance evaluations and providing feedback.
- Resolving any conflicts or issues among employees.
- Customer Service:
- Ensuring high levels of customer satisfaction through excellent service.
- Addressing customer complaints or concerns in a timely manner.
- Maintaining a friendly and welcoming atmosphere.
- Operations Management:
- Overseeing daily restaurant operations to ensure efficiency.
- Monitoring food and beverage preparation to ensure quality and consistency.
- Ensuring health and safety regulations are followed.
- Managing opening and closing procedures.
- Inventory and Supply Management:
- Ordering food, beverages, and supplies as needed.
- Managing inventory to reduce waste and prevent shortages.
- Coordinating with vendors and suppliers to negotiate pricing.
- Monitoring and managing the restaurant’s budget and financial performance.
- Analyzing sales reports and managing costs to maximize profitability.
- Handling cash management, including daily reconciliation of cash registers.
- Preparing financial reports for upper management or owners.
- Marketing and Promotions:
- Planning and executing marketing campaigns to attract customers.
- Managing social media accounts or working with marketing teams.
- Organizing promotions, events, and special offers.
- Menu Development:
- Collaborating with chefs or kitchen staff to develop menu items.
- Analyzing customer preferences and sales trends to adjust the menu.
- Ensuring the menu is cost-effective and aligns with the restaurant’s brand.
- Health and Safety Compliance:
- Ensuring the restaurant complies with all local health and safety regulations.
- Conducting regular inspections to maintain hygiene standards.
- Training staff on proper food handling and safety protocols.
- Customer Relationship Management:
- Building relationships with regular patrons to foster loyalty.
- Addressing customer feedback to improve service.
- Equipment and Maintenance:
- Ensuring that all equipment is functioning properly.
- Coordinating maintenance or repairs when necessary.
Minimum Qualifications and Requirements:
- 2+ Years Experience in back and front restaurant management
- Living in the area
Posted 2024-09-11
#J-18808-Ljbffr