CORE PURPOSE OF JOB
Manage the profitability and productivity of the catering outlet by the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable legislation relating to health and safety.
KEY PERFORMANCE AREAS
- Efficient and quality production and delivery of food
- Manage the efficient and effective setup of the in-house dining areas.
- Manage the efficient and effective running of the kitchen.
- Staff Management
- Documentation Control and Management / Reporting
- Maximise Financial Output and Minimise Financial Risk and Loss
- Stock Management
- Compliance to food, health, and safety requirements
- Customer Service Excellence
CORE COMPETENCIES
The incumbent of this position must have:
- Computer Literacy (MS Office)
- Thoroughness
- Results-orientation
- Teamwork and Collaboration
- Managing Human Resources
- Financial Acumen
- Customer service orientation
- Planning and organising
- Communication
- Diversity
- Flexibility
- Adaptability
- Accountability
- Conflict Management
- Knowledge and understanding of food, health, and safety requirements; knowledge of food hygiene and food preparation
- Problem-solving
- Sense of urgency
MINIMUM REQUIREMENTS
- Grade 12 plus relevant qualification in food/hospitality industry (M+2)
- Driver’s licence
- 2-5 years’ experience within the food services environment plus 2-3 years’ experience in a management role
- 1-2 years in a customer services role
Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. No applications will be accepted after the closing date Friday, 13 September 2024.
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