Purpose: The Senior Network Engineer will be responsible for designing, implementing, managing, and maintaining LAN/WAN infrastructures and F5 load balancers for our clients.
Key Objective: The Senior Network Engineer will assist in planning, designing, and implementing F5 load balancers, perform root cause analysis, liaise with various vendors, and recommend global best practices.
Education:
- Minimum: School Grade 12 or equivalent NQF level 4 qualification
Professional / Tertiary:
- Minimum: F5 Certified Administrator BIG-IP
Minimum Requirements/Experience
- Valid F5 Certification
- 5+ years of experience in network load balancing
- 3+ years of experience with Cisco/HP Aruba/Huawei
- 3+ years of experience with other core technologies (Microsoft, Linux, Nortel, Avaya)
- Routing and switching experience
- Strong QoS skills
- Solid VOIP skills
- Experience working on large infrastructures
- MCSE certification, with involvement in the design, implementation, and maintenance of various network-related arenas
- Formal international F5 certification, regularly updated
- Understanding of the corporate identity and governance mechanisms of the organization
- Knowledge of company policies and procedures to ensure compliance
- Strong analytical skills and problem-solving abilities
- Effective communication skills at all organizational levels
- Proficiency in business English for verbal and written communication
- Active listening and the ability to interpret and act on information sensibly
- Accurate information reporting and documentation skills
- Ability to interact with people at all levels
- Attention to detail and professionalism in all situations
- Customer-oriented with the ability to meet and exceed expectations
- Adherence to the code of conduct and maintaining a professional image
- Availability for overtime work when required
- Own transportation
Key Tasks
Internal Policies and Procedures:
- Familiarize with and adhere to all company policies and procedures
- Comply with all applicable ISO 9000 processes and procedures
Site Installations/Surveys:
- Install equipment for upgrades or new implementations based on organizational requirements
- Analyze installation requests to determine nature and extent
- Determine dependencies and impacts on other equipment/systems
- Inform relevant system owners of necessary actions
- Conduct pre-implementation testing and develop installation plans
- Identify role players and assign responsibilities
- Submit change requests and conduct workshops for implementation
- Ensure minimal interruption during installation/implementation
- Perform post-implementation testing and monitor systems for compliance
- Document processes and develop equipment/system manuals
- Install systems within allocated time frames and in accordance with policies, procedures, and legal requirements
Troubleshooting and Corrective Maintenance:
- Identify faults and utilize diagnostics tools
- Consult work instructions/procedures for repair actions
- Repair faults or escalate for solutions
- Test and implement solutions, monitor functionality, and document results
- Conduct corrective maintenance within allocated time frames
Preventative Maintenance:
- Initiate preventative maintenance as per policies and procedures
- Determine maintenance actions and consult relevant procedures
- Complete maintenance, identify faults, repair, and test solutions
- Implement solutions, monitor functionality, and document results
- Conduct maintenance within allocated time frames
Executive QA on Network Designs and Installations:
- Ensure quality assurance on all network designs and installations conducted by Network Engineers and Junior Network Engineers
General / Self Development:
- Stay updated on technology changes and update certifications accordingly
- Perform any ad hoc functions required by management