Job Description: ST Insure Administrator
ST Insure Administrator controls and administers all claims for Solver’s clients.
Responsibilities:
- Notify ST Insure Administrator immediately upon knowledge of any claim (damages or liability).
- Transfer phone calls regarding claims to ST Insure Administrator to begin the process.
- Acknowledge receipt of emails regarding claims and copy ST Insure Administrator in the response.
- Open a job on WCU for the pending claim with relevant details.
- Prepare claim documentation based on insurer requirements.
- Arrange for quotes and repairs, updating the WCU job immediately.
- Pass geyser claims directly to ST Insure Administrator for immediate action.
- Update WCU jobs with feedback on geyser claims immediately upon receipt.
- Capture invoices for claims to the insurance claims control account.
- Charge applicable excess to the owner or complex depending on the claim.
- Balance/reconcile the insurance claims control account by the 4th of each month.
- Arrange for quotes for insurance cover and control renewal advice forms.
- Document all valuations done for complexes and track when they are due.
Important Note: Neither ST Insure Administrator nor anyone in Solver are to provide advice on insurance matters; the role is to facilitate the process only.
Job Type: Full-time
Minimum Requirements:
- Education: Certificate (Preferred)
- Experience: Claims processing: 2 years (Required)
- License/Certification: RE 5 certificate (Required)
Application Deadline: 2023/11/26
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