About the Role: Grade Level (for internal use): 10
About Us S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.
The Data Delivery Operations group in S&P Global focuses on providing clients with world-class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and is expected to continue to rapidly grow and expand its responsibilities and value creation for the firm in the coming years.
Your Role As a member of the Distribution Operations team, you will play a critical role in maintaining, improving, and expanding our Data Delivery service. You will work cross-functionally across Data Delivery & Product agile teams to facilitate a market-leading customer experience through our onboarding process.
Core Responsibilities: - Providing technical consultancy for API integration
- Creating bespoke file configurations
- Migrating bespoke client configurations from legacy systems to the Data Delivery platform
- Assisting in running the Agile process for prioritization, coordination, and planning
- Engaging with clients & stakeholders
- Creating and maintaining documentation and code samples
- Executing the monthly KPI Reporting and generating operational metrics
- Signal, and write specs for application issues and discuss improvements with the Delivery Product & Development team
- Problem solving & technical troubleshooting
- Driving process optimization and automation
About You S&P Global is seeking a Distribution Operations Analyst with programming experience who participates in providing extensive configuration services and support to Delivery customers, working closely with teams in multiple regions. This hands-on role will require translation of customer requirements into timely and accurate delivery output through files or API integration, for our large customer base. The candidate will be responsible for supporting client integrations through RESTful API, creating and supporting a wide range of file configurations servicing financial datasets, complex business logic, formatting, scheduling/triggering, and publishing. The candidate should be comfortable working in a multisystem environment and be able to configure and test file configurations and API code samples through the QA & UAT environments. Requires knowledge and experience with investigating and troubleshooting software issues and working with Agile/Scrum. The candidate will need to be capable of working with different business groups and stakeholders across multiple locations and possess exceptional communication and interpersonal skills. The ideal candidate is enthusiastic, proactive and demonstrates a good understanding of IT & development methodologies. The role also requires experience with scripting and data modelling as well as being able to configure operational tooling with predefined variables. The position requires affinity with technology and a working knowledge of XML, SQL, Python, Java, JSON, Mongo JS, SPL, MQL, Snowflake & GCP.
Key Requirements: - Bachelor’s degree
- 2-5 years relevant experience, preferably with a FinTech, Information Technology, Finance or Data background
- Expertise with XML, Python, JSON, SQL, MQL, SPL, Snowflake & GCP
- Excellent data analysis skills
- Excellent understanding of software systems and development of enterprise applications
- Experienced with troubleshooting software issues
- Expertise with Azure DevOps, Salesforce, Splunk, MS Excel & PowerBI
- Working experience with Agile/Scrum
- Expertise in problem solving & analyzing and understanding client needs and translating requirements into solutions. Client interfacing experience is a plus.
- Highly motivated, disciplined, detail-oriented, takes initiative and works well in a team
- Strong time management skills and organized with a continuous improvement mindset
- Clear, structured, and professional in both writing and speech with experience presenting
- Fluent in English
About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
Our Values: Integrity, Discovery, Partnership
Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.
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Job ID: 305775
Posted On: 2024-08-19
Location: Amsterdam, Netherlands#J-18808-Ljbffr