Service Technician
Right now, we are recruiting a Service Technician to join our team based in Pinetown. Working in our Ports Solutions business division, this role will be responsible for executing and supporting the inspections, repairs, modernizations, and installation on harbor cranes and related components and equipment; except for those requiring compliance inspection by an accredited person.
Key Roles and Responsibilities:
- Installs, inspects, repairs, services, and upgrades equipment according to instructions.
- Performs scheduled maintenance on customer installations to ensure that equipment continues to perform reliably.
- Maintains accurate service records so that the performance of equipment can be monitored.
- Acts as the day-to-day interface with customers, reports faults and findings, and makes recommendations.
- Generates sales leads and operative quoting to the company through daily work and interaction with the customer.
- Ensures accurate and timely administration of relevant documentation such as service or inspection reports, timesheets, and orders.
- Communicates information on equipment problems or potential enhancements timeously to the relevant persons.
- Compiles and maintains safety files as required as per regulatory, compliance, and customer requirements.
- Performs all prescribed safety procedures, point of work risk assessment at every job and site.
- Adheres to safety procedures both on the company and customer premises wherever work is conducted.
- To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts, Regulations, and applicable company Policies/Procedures.
- To ensure compliance with the IMS, by supporting the maintenance of all Quality System procedures.
- Reports all hazards, incidents, and injuries in accordance with legislation and company reporting procedures.
- Participates in programs and assessments to improve health and safety in the workplace.
- Executes all functions in line with the applicable delegation of authority.
- Other tasks assigned by line manager.
Minimum Qualifications:
- Grade 12 (NQF level 4) or related trade qualification.
Skills & Knowledge:
- 3 - 5 years work experience in a similar environment.
- Read blueprints, schematics, and understand technical data.
- Use hand tools and trade-type tools.
- Experience on harbor cranes.
- Experience on Invertor Drives and PLCs.
- Must be able to work in confined spaces; elevated areas and at heights.
- Must be able to travel locally and outside SA for operational requirements.
- Proficiency with MS Office applications e.g., Outlook, Word, Excel, PowerPoint.
- Thinks in terms of profit and loss.
- Anticipates and responds to the needs of customers.
- Takes responsibility and drives performance.
- Makes timely, well-informed, effective decisions.
- Builds respect and cooperation and manages conflicts constructively.
- Strives for continuous learning and self-development.
- Good team spirit.
- Energetic and a self-starter.
For your valuable contribution to Konecranes, we offer a competitive remuneration package, including medical aid, pension, life assurance, and much more.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination.
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