Our client, based in the West Midlands, is currently recruiting for a Helpdesk Facilities Officer on a permanent contract.The position is due to start on notice on a full-time basis. The salary is circa. £25,000 plus further benefits.The ideal candidate will have experience with property repairs and be willing to have a basic DBS taken out.Duties will include (but are not limited to): Working on a busy helpdesk dealing with approximately 200 repairs requests per weekEnsuring requests are sent to correct teams and more urgent repairs are escalated appropriatelyProviding accurate and value for money quotes of worksAlways ensuring customer service is at the forefront of communicationExperience required:Property repairs and maintenanceHelpdesk supportSkills, knowledge and expertise required:Strong written and communication skillsUnderstanding of health & safety and statutory environmental requirementsKnowledge of management of asbestos, fire safety and legionellaRewards and Benefits:Flexible daily working hours25 days holiday + bank holidaysSupportive team environmentWorking hours:37.5 hours per weekMonday – Friday9am-5pmPlease note that you require recent experience to apply for this role.James Andrews is acting as an employment agency and business in relation to this role.At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.