Our furniture team are looking for a new Interiors Administrator to join their team in Sheffield.
Working within the furniture department you will provide administration & Customer service support to the furniture team, installation colleagues as well as operational support and contact for customers and suppliers.
(Office hours 08:30-17:00 Mon-Fri)
Role Requirements;
- Answering of incoming calls and emails quickly and efficiently.
- Liaising with internal and external customers and suppliers regarding orders, confirmations, products and deliveries/installations.
- Developing and maintaining relationships with customers, clients and suppliers with a high level of professionalism at all times.
- Familiarisation with products available through extensive suppliers.
- Processing sales and purchase orders.
- Ensuring that all systems and documentation is kept up to date and updated with relevant information after each call/email.
- Booking in customer deliveries ensuring access and unloading arrangements.
- Solving delivery related problems as they occur.
Personal Requirements;
- Professional and confident communication skills.
- Ability to work calmly and accurately under pressure.
- Able to plan and organise workload effectively.
- Excellent customer service skills.
- Ability to develop positive relationships with customers.
- The ability to create and challenge ideas.
- An aptitude to build and manage relationships with customers both external and internal.
- Microsoft Office skills, particularly Excel.
- Excellent written and verbal communication skills and a positive telephone manner.
- Experience of successfully operating in a similar role is desirable.
So if you have sales support/Admin experience and are looking to grow and develop in a successful and forward thinking company then please send your cv through now!