Primary Purpose To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high-value banking relationships by performing proactive value-adding partnerships, providing banking solutions and services to maintain and grow the existing customer base. To develop and maintain a portfolio of important revenue-generating client relationships within the defined affluent market segment.
Qualifications Minimum Requirements - Matric
- NQF5 - National Diploma
- Finance/Certificate in Banking
- FAIS RE5 Completed within allocated timelines as prescribed by FSCA
- Recognized as per FSCA Relevant Financial qualification
Experience - 2 years of previous Business Banking and Relationship Management Sales experience, with exposure to financial services
Competencies Knowledge - Sound understanding of business banking sales
- Customer relationship management
- Good knowledge of sales and service principles
Technical - Negotiating skills
- Presentation skills
- Good communication skills
- Networking ability
- Ability to sell
Personal - Own vehicle and valid driver’s license
- Business acumen
- Attention to detail
- Time management (planning skills)
- Teamwork
- Self-motivated
- Resilient
Duties And Responsibilities FINANCE Sales - To proactively cold call and find new clients for Bidvest to meet the monthly revenue target
- To educate and promote Bidvest’s full product offering to clients to maximize the revenue that can be generated
- Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products
- Track, control, and influence sales activities with the specific aim to increase sales efficiencies of the team.
- Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target
Portfolio Management - Monitor, track, and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.
- Identify opportunities for cross-selling and referrals to other product lines through developing a good understanding of client needs
- New revenue opportunities are identified and customer feedback on product
Risk Management - Comply with governance in terms of legislative and audit requirements
- Understand clients' risk profile and balance for individual clients by optimizing product mix
CLIENT CENTRICITY Client Service - Correctly anticipate and interpret the clients’ business requirements to get them to bank with Bidvest Bank, sell the right product to the right client, and close deals
- Provide relevant timely solutions to the client through researching the client’s business in relation to the current economic climate and educating the client on Bidvest’s products
- Provide excellent service that will result in client referrals and new business
- Take on the role as the primary point of contact for the client, ensuring excellent service levels and quality to retain the client and maintain a long-term working relationship
- Continuous face-to-face and telephonic interaction with clients to preemptively address their needs
- Assist the client with innovative ways to gain maximum benefit from the products
- Proactively manage the review process of clients’ facilities, checking, submitting, and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period.
- Train and assist the client on the necessary systems/processes to deal with the Bank efficiently, client education
- Maintain awareness of the market and economy to provide relevant advice to the client at all times
- On-boarding – signing up clients for the first time, following the correct processes in terms of compliance, credit application, and obtaining the facility with the relevant internal department
Admin Support - Provide relevant reports to track progress
- Review client files and ensure client information is updated
- Update and manage all client interactions on the CRM system
INTERNAL PROCESSES Process Management - Build successful relationships with legal, credit, internal bankers, back office, and Treasury to achieve clients’ needs
- Work with legal and credit to ensure all necessary documents are in place and delivered to clients
- Assist with SARB applications
- Follow up with all parties to ensure that queries are resolved
Training - Manage own development to increase competencies
- Ensure all ‘other’ product training is completed to equip for cross-selling opportunities
- Ensure all Bidvest Bank mandatory training is completed
- Train and keep abreast with FICA, PoPI compliance and legislation
- Meet training deadlines as outlined in PDP
- Stay updated on Compliance (FICA) requirements
- Knowledge of Banking products and channels
- FAIS compliance
- Understand the sales cycle
This position is advertised in line with our commitment to Employment Equity. #J-18808-Ljbffr