Copthorne Tara Kensington are looking for Room Division Manager, reporting to the Operation manager. Our Room Division Manager will be responsible for the overall management of Front of House, Concierge and Housekeeping department. As a Room Division Manager you will be passionate to lead your team to delivering excellent customer service, be open minded and create memorable moments for our guests.We would also be interested to hear from a strong Front of House Manager who is ready to take his/her first step into a challenging but rewarding role.At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.Room Division Manager will have:Monitor all front office financial operations, including group billing, verifying rates/discounts, daily sales reconciliation, petty cash, and room inventory controls.Maintain customer service/satisfaction standards, handle customer service issues.Be involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested.Motivate and drive the team to ensure quality standards are exceededUnderstands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goalsSupervise continuous front office operation, night audit, housekeeping operations, Spindles and assigned staff, including hiring, training, evaluating performance and scheduling work.Essential Skills needed:A strong team leader, a natural at managing and inspiring others in a way that gets the best out of themYou are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve togetherExcellent communicator at all levels and have good commercial awarenessAbility to work on own initiative and to tight timescales when necessaryBe flexible in their approach and have a positive attitudeWe offer a benefits package including:Social Events, Wellbeing and Team ActivitiesTraining and developmentCash Health Plan cover option availableApprenticeship/Placement opportunitiesCareer development and salary reviewsInterest free Season Ticket Loan SchemeUniform (Laundry / Dry Cleaning for Uniform)Meals Provided on DutyLength of Service-related holiday schemeEye Care VouchersEmployee Discounted Accommodation and F&BLife AssuranceRecommend a Friend Schemeand many more….About the HotelThe Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.