A SAM with good understanding of data needed for this progressive, collaborative London CRM and insight agency to work on some key international clients. It's a very lovely team, and there are great benefits and a brilliant culture with a good work life balance.The agencyYou will be joining a lively team who are passionate and friendly, with an open and inclusive feel. They have a strong heritage in loyalty programme design and customer relationship management.The roleManage a range of clients managing data and insight projects across analytics, business intelligence, CRM & engagement and sustainabilityDevelop profitable and enduring relationships by placing the client, and the client’s business, at the centre of everything we doHelp define, lead and implement the strategic direction and growth plans of client accounts, aligned to their business strategy and needsAbout youSolid account management experience within an agencyExperience in strategic account management / commercial managementKnowledge and understanding of data analytics and technical capabilitiesSustainability, retail, banking experience an advantage