Job PurposeTo provide technical advice, support and strategy to our customers and the Sales team in order to deliver continued growth within the business.Key Responsibilities: Key responsibilities will include but not be limited to the following:Provide pre sales technical support to our North UK customers, external and internal sales forceTo fully support your allocated Key Account Managers in the fieldHandle all UK inbound sales calls/sales leads relating to product selection and responding as required, e.g. system design and product kit lists referring to DistributersMaintenance, preparation and upkeep of demonstration room and Sales team demonstration stock to ensure latest products are represented and working to maximum effect at all timesInterface closely and co-operatively with Technical Manager, Training Manager, Marketing Manager, Product & Marketing team, Technical Support team and Sales Admin to ensure highest level of Customer Service experience and satisfactionAttend trade shows and exhibitions as required to provide onsite technical expertise and guidanceDemonstrate a high level of knowledge of CCTV products with an emphasis on IP and network solutionsPrepare all documentation for tendersTo perform miscellaneous job-related duties as assigned by the Country Vice-President (UK&I)Requirements:Experience in a similar role within the Security industryIn depth knowledge of CCTV product and TCP/IPBusiness or Technical Degree Level Education (desirable)Intermediate & Advanced ‘Microsoft Office’ skills to include ExcelAbility to develop strong and lasting relationships with both internal Company Directors / colleagues and key clientsAbility to tailor communication styles to be effective with particular audiencesAbility to carefully listen to and acknowledge customer requirements, ensuring their needs are metAbility to demonstrate independent thinking and good clear judgementLogical and well organised with exceptional attention to detailDisplays a pro-active approach and is a ‘solution finder’Self-motivated and able to work under own initiativeAbility to communicate on all levels in a clear and concise mannerAbility to work under pressure and to tight deadlinesFull & Clean Driving LicenseEnglish language essential