InstaStaff are currently recruiting for a Technical Service Advisor to join a manufacturing and distribution company based in Wednesbury on a temp to perm basis.
As a Technical Service Advisor you will provide technical support to customers, adding value in the delivery of the company s sales and service targets.
This is a great opportunity to join a growing market leading company and progress and grow as an individual.
The duties of the Technical Service Advisor will be:
- Providing after sales technical support to customers on a daily basis
- Providing technical support to external and internal teams
- Supporting the UK and export customers
- Maintaining customer service relating to design functioning within timeframes and company standards
- Dealing with administration regarding technical manuals and price books
- Providing assistance and advice regarding company products, plans, designs and quotes to managers and clients
- Logging and raising quotes
- Sending out drawings to clients for approval
- Attending site visits
The ideal Technical Service Advisor will have:
- Previous experience within a technical role
- Experience within customer service
- The ability to communicate with people of all levels
The salary for the Technical Service Advisor will be £13.74 per hour/ £25,000 per annum
The hours of work for the Technical Service Advisor are Monday Friday 9am 5pm