The L&D manager develops and implements learning strategies, designs e-learning courses, and oversees the training budgets. This person will assess development needs, deliver training, and evaluate effectiveness, and throughout keep the learning database up to date.
Duties & Responsibilities
- Developing and implementing learning strategies and programmes
- Conducting regular and thorough skills audits
- Design and keep up to date, the onboarding initiatives
- Assist with delivering staff inductions
- Administering regular, detailed needs assessments to identify skills deficits
- Keep learning database of employees’ qualifications and skills up to date
- Planning, directing and delivering training and development programmes in line with the outcome of the skills audit
- Design training courses and programmes necessary to meet training needs and the skills gaps identified, or manage this activity via external service providers
- Addressing skills deficits through tailored in-house training
- Creating and facilitating training programmes, incl. short courses or leadership programmes for senior management
- Design e-learning courses, assessments and workshops
- Coordinating external training as the need arises
- Ensuring that all learning and development initiatives are within budget and that the budget is fully utilised
- Coordinate and manage the learnership, internship and apprenticeship interventions where necessary
- Promoting an open knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organisation as a whole
- The role of the learning and development manager is to fundamentally assist in the organisation’s success, by coaching and developing its people.
- Actively work with the HR team on the development plans identified through the succession plans, and talent pipeline
- Assist in building employer branding initiatives
- Research L&D trends to improve
- Maintain records of all documentation used for training, including attendance registers, evaluation forms and related paperwork
- Oversee the training department
- Submit monthly and quarterly reports, or as and when needed