Production Manager
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Production Manager in the Western Cape.
Primary Responsibilities
- Ensuring that the handover between shift managers is consistent and done correctly.
- Managing the reporting of the shift managers, checking that the correct reports are completed and the updates are accurate.
- Implementation of new processes to ensure the Distribution Centre operates more efficiently.
- Ensuring discipline is enforced and maintained, whether with the supervisors or TES staff.
- Ensuring all procedures are in place, trained, understood, and implemented daily.
- Conducting floor walks with the supervisors to ensure Standard Operating Procedures are followed.
- Managing the Convenience supervisor and picking performance, including swiping discipline of the staff.
- Briefing all Supervisors on daily targets and setting hourly goals to ensure effective production efficiency.
- Ensuring that Key Performance Indicators are set, managed, and maintained across all shifts.
- Ensuring consistency between all shifts and supervisors regarding housekeeping standards, training standards, timekeeping, and reporting updates to management.
- Ensuring stock from the receiving floor is put away within the set time frame (Dock to stock).
- Monitoring late picks, short picks, and markouts.
- Ensuring that batch refills are done timely.
Compliance
- Development and review of detailed Standard Operating Procedures. Ensuring manuals and SOPs are updated regularly.
- Engaging with Operations manager, Shift Managers, Supervisors, and TES Managers.
- Addressing challenges ACMS compliance may experience regarding SOPs not being adhered to by Managers.
- Ensuring consistency is maintained between all shifts, supervisors, and managers.
People Management
- Responsible for establishing a positive work environment that results in a committed, motivated, and productive business unit.
- Daily management and coaching of direct reports.
- Ensuring adherence to all HR policies, processes, and SOPs.
- Ensuring succession planning is in place for all supervisors and managers.
- Ensuring team members are appropriately trained and developed to fulfil their roles and drive a learning culture in the business unit.
Working Conditions
The job entails reporting directly to the Operations Manager. The working temperature on the DC floor ranges from 1°C to -28°C. Full medicals are required yearly. Manage multi-shifted production and convenience teams and may be required to work outside normal working hours. Official working hours for this position are 44 hours per week (12-hour shifts), excluding overtime. The DC is run on a 3-shift system from Sunday to Friday as per shift roster.
Profile
The Production Manager is responsible for ensuring that the operation is performing at their maximum productivity level within the Distribution Centre.
- Matric / NQF level 4 English
- 4 - 5 years’ experience in Logistics / Distribution / Retail Store/Facilitator
- Minimum 3 years supervisory experience
- Computer literate (MS Office)
- Interpersonal skills
- Good oral and written communication skills
- Problem-solving ability
- Strong decision-making skills
- Organized, efficient, and task-driven
- Ability to multi-task
- Conflict management
- Excellent IR experience
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