Field Service Engineer - (Multi-skilled)
£40,000 per annum
Lincolnshire-based with UK & Global travel required
Permanent position
Role Summary:
To supply customer support for the range of packaging machinery supplied worldwide.
Provide field service support for equipment supplied around the world.
To conduct installations, commissioning, training, and fault finding on the range of equipment the company supplies.
This role will involve extensive travel often resulting in several weeks away from home.
Responsibilitiesinclude:
- Understanding and experience of fault diagnoses on packaging machines covering electrical, electronic, and mechanical disciplines
- Installation and commissioning of the full range equipment
- Working on a range of PLC and Motion control systems
- Working away from home for extended periods
- Conducting machinery checkout and trials
- Undertaking / conducting customer acceptance trials
- Product development assistance
- Promoting sales of spare parts, upgrades, new and pre-owned machines
- Carrying out training programs, and promoting training
- Giving feedback information from customers and competitive equipment
- Undertake any other duties appropriate to your skill levels from time to time to meet the needs of the business
Experience, Qualifications & Skills required:
- HNC/D or equivalent in a technical discipline, (electrical or electronic) or equivalent experience
- Previous substantial experience in roles such as electrical or electronic technician, field service repair of machinery, maintenance repair, or related occupations
- A full and clean UK driving licence
- Ability to travel freely worldwide (Valid Passport)
- Familiarity with machine and electrical parts, components and assembly is essential
- Experience interfacing with customers
- Excellent electrical / mechanical technical skills
- Ability to diagnose electrical faults using PLC logic
- Be able to read and work from blueprints and schematics
- Will be computer literate and proficient in Microsoft Word and Excel and Outlook
- Will have excellent written and verbal communication skills with a commitment to serving others
- Be able to control situations whilst providing a high standard of customer service
- Have a history of working to deadlines and meeting business objectives
- Have a flexible approach to work
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