Job Description

Role: Head of Events

Location: London SW1 (Full Time - Hybrid - minimum of 4 days per week office based)

Salary: £45,000-£50,000 plus benefits

Overview of the Role

You will be working in a demanding but diverse and dynamic environment. A key part of the work with our members is the 30-plus annual events. The range is considerable - from small to large gatherings in different parts of the country, from the substantial Annual Banquet to 15-strong workshops on sustainability, with business seminars to networking events, sporting days, wine tastings, exhibiting at the Royal Windsor Horse Show and a host of others.

The events are a key benefit of membership designed to promote networking, knowledge-sharing and a sense of community amongst the membership body. They can also provide opportunities for corporate hospitality and engagement with the Royal Household.

The successful candidate will also be responsible for the marketing of the events programme across all media platforms including, but not limited to, the RWHA website, e-newsletters, social media, members’ magazine and any other relevant platforms.

In addition to the Events, the role also incorporates responsibility for assisting with, and in some instances leading on, specific projects, including development of our significant sustainability programme, supported by relevant marketing and communication from the team.

Reporting

You will report to the Executive Director, working closely with the Director of Warrants & Communications, Head of Finance and other colleagues. You will also be responsible for the day-to-day management and development of the Events & Marketing Assistant.

Key Responsibilities

To develop, produce and deliver a balanced events programme which brings value to member companies whilst operating within the Lord Chamberlain’s Rules. This includes, but is not limited to:
Responsible for the full event process, from concept to completion
Implementing the overall events programme and devising budgets working closely with the Head of Finance
Responsible for the content and delivery of all marketing activities surrounding the events programme and partners of the RWHA across all media platforms (website, e-newsletters, social media and members’ magazine)
Responsible for monitoring and evaluating event success and measuring the impact on member engagement.

Responsible for ensuring the events activities of the RWHA, Charity Fund and Local Associations are aligned where possible. To develop and maintain partner relationships relevant to the events programme.
Line manage and develop the Events & Marketing Assistant on a day-to-day basis, ensuring all tasks are carried out in a timely manner with a high level of accuracy. This includes responsibility for administrative elements around all events, including the website, salesforce and filing system to ensure all systems are properly maintained.
Supporting effective communications alongside the Director of Warrants & Communications, predominantly linked to the events, Local Associations, and partners This includes but is not limited to: Enhancing the functionality, content and design of the members and public-facing websites; developing content for e-comms contact, together with compilation of, and commissioning content for, magazines and other publications as agreed; responsibility for digital projects, including social media.
Working with the Executive Director and external partners, develop the Association’s sustainability policies and programmes for members.
Support the National President during their year, particularly around their attendance at events and company visits.
Ensure regular contact with Royal Household colleagues.
Grow opportunities for practical engagement with our companies, specialists and agencies.

Qualifications, skills and experience:

Proven experience in a senior event management role, including programming, detailed budgeting, on-site management, marketing and supplier management
Proven experience in marketing development (both online and offline)
Understanding of business sustainability practices
Skills in relationship-building, particularly liaising with multiple stakeholders. Proven ability to work effectively with individuals at all levels within and outside of the organisation, including senior management and C-suite
Some experience in people management and development
Experience of working and engaging with membership bodies, or similar, requiring experience of digital and social media
Senior level project management experience
Some knowledge of website development, including functionality and content and the ability to direct changes and enhancement
Knowledge and appreciation of British brands, from a variety of industries
Excellent organisational and time management skills, able to multi-task, with a flexible, ‘can do’ attitude

Personal qualities and attributes:

Contributes effectively to the culture and team dynamic of the organisation; collaborates and supports as required
Embodies qualities which motivate and earn the respect of colleagues, member companies, external bodies and other stakeholders
Understands sensitivities among stakeholders and the significance of managing reputation
Willingness to work ‘hands on’; can translate strategy and planning into action, works to deadlines, prioritises and works effectively under pressure
Self-awareness; can influence, communicate and advocate appropriately in all relationships
Resilient in the face of challenge; focuses on solutions, not problems.
Excellent communication skills
Flexible and pro-active approach
Discretion and the proven ability to maintain confidentiality

Key contacts and relationships

RWHA Team
RWHA Member companies
The President and Members of the Council. Members of the Executive
Local Associations
The Queen Elizabeth Scholarship Trust (QEST)
RWHA Charity Fund

Other Information

This job description highlights the main areas of responsibility, but the list of tasks is not exhaustive and given the nature of the role and small team working, a high degree of flexibility is required.

Closing date: Monday 7th October 2024

Email Applications: Send Covering Letter and CV to: recruitment@hendersonHR.co.uk

The Royal Warrant Holders Association

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Head of Events