Head of Business Support
Camden, London
About Us
Solace Womens Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.
We are now looking for a Head of Business Support to join our team on a full-time, permanent basis, working 37.5 hours per week.
The Benefits
- Competitive Salary
- 25 days of annual leave (excluding Bank Holidays), increasing up to 30 days, with one additional day offered after each completed year of service
- Flexible Working
- Employee Assistance Programme and a range of staff wellbeing initiatives
- Weekly yoga classes
- Employee discount platform
- Cycle to Work Scheme
- Length of service awards
- A strong culture of internal progression, with a range of training and development opportunities
This is a unique opportunity for a proactive health and safety management professional with experience in residential property or facilities management to join our mission-driven organisation.
Youll play a vital role in championing health and safety across our organisation, directly contributing to our mission of providing safe, empowering environments for vulnerable women and children.
What's more, you'll be leading the team through a period of performance improvement. You will be instrumental in shaping the culture of the team and how they work with frontline services.
So, if you want to help us help drive positive change in the communities we serve, read on and apply today.
The Role
As our Head of Business Support, you will provide expert advice and guidance to ensure we can meet our statutory responsibilities and continue to deliver safe, high-quality support to our service-users.
Acting as the subject matter expert on health and safety, youll ensure compliance with all regulations, official standards and best practice and provide innovative solutions to address existing and potential issues, driving a positive health and safety culture across the organisation.
Youll manage the Business Support Team, ensuring all our properties and spaces, including two owned properties and 43 leased/managed properties, remain safe and well-equipped for our staff and service users.
Additionally, you will:
- Line manage the Facilities Manager and Office Co-ordinator
- Compile regular quality and H&S reports
- Undertake regular H&S inspections and investigate safety concerns
- Develop H&S communication programmes
- Manage the H&S reporting system and external IT support provider
About You
To be considered as our Head of Business Support, you will need:
- Health and safety management experience in residential property, social housing, maintenance or facilities
- Experience managing health and safety databases and using IT systems
- Knowledge of contractor management
- An awareness of health, safety and environmental impacts and management
- The ability to manage multiple projects and work to deadlines
- An IOSH managing safely qualification
- A NEBOSH National General Certification
- To hold, or be working towards, Chartered status of IOSH (or an equivalent membership body)
- A full, valid driving licence and access to a vehicle
Other organisations may call this role Head of Facilities and Compliance, Business Operations Manager, Health and Safety Compliance Manager, Facilities and Property Management Lead, Health and Safety Director, Business Services Manager, Operations and Compliance Lead, or Property and Safety Manager.
Webrecruit and Solace Women's Aid are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to step into a leading role and make a difference as our Head of Business Support, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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Head of Business Support