Recruiting in Crawley to be based at the Hub in Hassocks- Unit 1 Redhouse Farm, Brighton Road, Hassocks

REPORTS TO: Deputy Care Operations Manager (DCOM)

JOB TYPES: Full-time, Permanent

SHIFT PATTERNS:
12 hour shifts
Day shifts
Night shifts

QUALIFICATIONS:

Full UK Manual Driving License (Required)
Enhanced DBS certificate within the last 3 years (preferred)
BENEFITS:
Company pension
Cycle to work scheme
Refer a friend scheme
Health Care Cash plan upon successful completion of 6 months probationary period
Enhanced DBS
Eligiblity for Blue Light membership
Employee Assistance Programme to all our employees from day one
All logo required uniform
We provide above and beyond PPE and Equipment
Additional Annual Leave after 2 years of service
Wagestream - This is a financial wellbeing platform for frontline workers

If you are looking for a new rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU!

Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time.

We are looking for experienced, caring and committed Mental Health Transport Assistants with an engaging approach who are keen to enhance their skills within the Mental Health sector. Whilst previous experience is beneficial, it is not a requirement as full bespoke accredited training will be provided by our dedicated team of experienced trainers.

You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!

This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.

WHO ARE WE?

Our Journey began in 2012. We specialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).

We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.

Equality, Diversity and Inclusion: SCUK is committed to building a culture of inclusivity where everyone within the business feels welcomed, respected and valued as an individual and what we all bring to the business. We all have a responsibility to behave inclusively to fellow colleagues as well as patients, clients, visitors and members of the public in all their activities and to act as ambassadors for inclusion.

BACKGROUND & EXPERIENCE:

Valid Full UK Manual Driving License with minimum 12 months driving experience
Maintain Enhanced DBS
Excellent communication skills, including IT ability
Ability to remain calm under pressure whilst delivering genuine care
Demonstrate resilience
Able to work as part of a team effectively
Excellent attention to detail

In return, we offer:

Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available.

Support and Mentoring: To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of.

Continual Professional Development (CPD): We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.

Awards: We recognise employee performance through a peer nomination award known as, Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis.

Suggestion Scheme: Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers.

In return, we offer:

Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide.

Mental Health Transport Assistant Fulltime 40.3 hours contract- Worked on a 4 on 4 off rolling shift pattern, 4 days 5am-6pm and 4 nights 7pm-7am – or cross-over shift continuous working pattern 09:30am – 10pm.

Please Note: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice.

Salary: This contract is paid at a blended rate of £12.37p/h (Day, Night and Weekend Shifts). Annual Remuneration to start from £26,593.80, based on expected hours. This is to be discussed during the interview process.

Shift pay enhancements are also available for some call-in or overtime shifts. Further information will be discussed during interview process.

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Secure Care UK - Crawley Base

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Mental Health Transport Assistant