Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is an aerospace Joint Venture Company between Pratt & Whitney Canada (P&WC) and MTU Maintenance Berlin-Brandenburg GmbH (MTU) providing overhaul and repair services, customer support and spare engine sales to operators of P&WC products within Europe, Africa and the Middle East. We add value by leveraging the services and relationships of both partners in providing integrated solutions to delight our customers. We are looking for you as

Customer Service Rental Event Manager (all genders)

in Ludwigsfelde

Code – CSC / Operations

Provision of Pratt & Whitney Canada (P&WC) rental engines to customers in Europe, Middle East and Africa, management of according logistics and contracts considering the involvement of relevant partners
Maintain and improve customer relations and experience
Reporting and reconciliation with the suppliers, ensuring payment alignment, incoming invoices management, accuracy with invoicing generation, margin checks
Costumer-focused project management
Readiness for on-call services

Successful degree in relevant studies, i.e. Business Administration, Logistics / Supply Chain, Engineering or equivalent working experience
Costumer- and solution-oriented
Comfortable in dealing with complex situations
Technical interest, basic knowledge of aircraft engines or aviation industry would be an asset
Proactive, customer-driven mind-set and ease in working in a dynamic, international environment as well as the ability to work in (virtual) global team
Structured approached to open tasks and good prioritisation skills
Fluency in English
Working knowledge of MS Office (Word, Excel, Access, PowerPoint), SAP S/4HANA would be advantageous

It is our self-image to invest in the professional and personal development of each employee by providing a comprehensive range of further education and tailor-made development programs. Besides, you will be working very closely with other departments within our company and the group allowing you deep insights and good understanding of our business.

In addition to a broad range of benefits provided by collective agreements and beyond by CSC, we offer a range of further services tailored to your needs: Measures to balance work and family life are just as important to us as a personal retirement plan. Also, CSC is involved in health and fitness.

As a technology company, women with a qualified education are also very important to us. Your applications are especially welcome!

Pratt & Whitney Canada Customer Service Center Europe GmbH

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Customer Service Rental Event Manager (all genders)