We are looking for a Meter Reader to join our hard working and friendly Chippenham team to obtain and verify water meter readings for Bristol Water and Wessex Water. Living locally and having a knowledge of the SN9 and SN10 locality would be ideal as you will mainly work in this area.

What you'll do

The meter reading role involves working independently for most of the time which is perfect if you have a busy home life and would love the opportunity for some peace and quiet. Your safety is our number one concern, and you will be looked after by our innovative Lone Worker System' at all times.

The role is full-time, working 37 hours per week, usually starting at 08:00 and finishing at 16:00. However, you are free to be flexible with your hours if there is no detrimental effect on our customers.

What you'll need

If you like counting your steps, this role provides the chance to reach your 10k a day goal (and then some!) and is the perfect opportunity to exercise daily. It's like a free gym!

You don't need to have meter reading experience as full training is provided; however, we are looking for someone who can work using their own initiative and has a full clean driving licence. There will be daily contact with customers so great communication and customer awareness skills are essential along with being able to work to targets.

If you love working outdoors and don't mind a bit of bad weather in the wet and colder months, then we would love to hear from you.

What you'll receive

We offer a wealth of both financial and non-financial benefits, including:

25 days' holiday rising to 28 with length of service
Up to 20% combined pension contribution
Opportunity to buy or sell holiday
Pay increments yearly rewarding your first 3 years of service
Performance related bonus of up to 10%
Optimise Health Plan supporting you with your healthcare costs
£1000 'Refer a friend/family' scheme
Life assurance of up to four times your salary
Sustainable benefits including electric vehicle and cycle2work schemes
A range of family friendly policies including enhanced maternity and paternity leave
Paid community day
Cashback and discounts from over 3,000 retailers

Who we are

Pelican is a multiple award-winning company based in Nailsea just south of Bristol providing customer services for clients including Wessex Water and Bristol Water. From meter reading and billing to collections and customer support.

We pride ourselves on the fact that both our customers and our people are at the heart of everything we do.

We are proud to have won several awards including Best Customer Engagement, Best People Engagement, Best Mental Health in the workplace, 2021 and 2022 South West Contact Centre of the year and have recently been ranked 19th in the Sunday Times Best 100 Companies to work for in the UK.

We pride ourselves on being an inclusive and engaging place to work. Our annual People Promises are based directly on feedback from our team members. Our committees and working groups including Health and Wellbeing, Mental Health First Aiders, Meet4menopause, LGBTQ+ alliance, Carers Network and our Working Parents group are all populated by our own people.

We have signed the Armed Forces Covenant and are a Disability Confident Committed employer. Please let us know if you need any additional support or help to assist you in your application.

All our roles are subject to disclosure and barring screening (DBS) checks and successful candidates will be asked to disclose details of any unspent cautions or convictions. We recognise the contribution that people with criminal records can make, and any information given will be confidential and considered on an individual basis.

All candidates are required to provide us with right to work in the UK documentation and, regretfully, we are not able to offer sponsorship at this time.

We are popular and we may close our advert sooner than it says. We recommend you apply straight away so you don't miss the opportunity to join us!

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