On the Dot, a division of Media24 in Johannesburg has a vacancy for a Key Account Administrator (Community Newspapers). The purpose of this role is to provide an efficient support service to the National Key Account Manager (Community Newspapers). They will be responsible for liaising with customers, service providers, and internal stakeholders and providing support required by the team.

Key responsibilities

Prepare client requests by gathering relevant information, compiling, and ensuring deadlines are met;
Weekly and monthly feedback reports – request/collect and compile info/data/pictures/feedback etc (mainly from service providers and internal depots);
Obtain the correct documentation from all parties involved and prepare/compile the info according to ABC requirements;
Offer sales support to Key Account Managers by compiling client proposals and following up on stock deliveries;
Liaise directly with customers and ensure customer requests are implemented;
Compile proposals;
Perform data processing, load weekly briefs, and generate feedback reports;
Liaise telephonically with customers regarding urgent orders/deliveries or queries when Key Account Managers are not available;
Offer general administrative support to the team;
Maintain a filing system of Sales documentation.

Skills and competencies

Attention to detail
Resilience
Planning and organising
Good problem-solving ability
Excellent verbal communication skills
Excellent written communication skills

Requirements

Grade 12/matric
Relevant tertiary qualification
At least 1-2 years experience in an administrative role, with some exposure/experience in Sales Support.
Proficiency in Microsoft packages (Word, Excel, PowerPoint)
SAP experience

Given the employment equity policy of Media24, preference will be given to suitable candidates from designated groups.

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Key Account Administrator