Alice Springs, Alice Springs & Central Australia NT

Management (Accounting)

Full time

Built from the ground up over a quarter of a century and backed by family values, we’re the one-stop auto shop that goes above and beyond for our customers.

That’s the Northeast experience.

About the role

As the General Manager with the Northeast Auto Group, you will oversee the daily operations across Sales, Service and Parts within the dealership and you will have a comprehensive understanding of the combined responsibilities in both areas. Our Alice Springs dealership is one of our newest locations and we are looking for someone who will be responsible for developing and ensuring successful community engagement, brand recognition and the overall ongoing success and growth of the dealership.

This role reports directly to the Group General Manager and is vital to the business’ strategic plan for growth.

Key Responsibilities

Develop and implement effective sales strategies to achieve revenue targets for both New and Used Vehicles
Lead the sales team, provide coaching and support to enhance performance
Develop and foster relationships with customers to ensure a positive buying experience
Ensure all concerns are addressed in a timely and personal manner
Analyse market and competitor trends to identify opportunities for business growth
Oversee service department and ensure high-quality repairs and maintenance
Manage the service team, and provide training and support to ensure high performance
Monitor KPI’s across departments for Sales, Service and Parts to drive performance improvements
Manage the branch budget, including sales revenue and service profitability to ensure overall financial growth
Develop long-term strategies that align with sales, service and business goals

About you

We are looking for someone who comes from an Automotive Sales or Service background who shares our appetite for growth and determination, and passion for all things automotive. This is the perfect opportunity for someone to take the next step in their career into a leadership role.

Strong Leadership and people management skills with the ability to guide teams across multiple departments (essential)
Minimum 5 years’ experience in a senior role within the automotive industry (desirable)
In-depth understanding of automotive products, service and market trends (desirable)
A commitment to delivering top tier customer service in both sales and service contexts
Ability to analyse data to make informed business decisions
Strong verbal and written communication skills to effectively engage with customers and staff

This position requires a balance of sales and service experience along with strong organisational and interpersonal skills.

About Us

Established in 1995, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies includes an Engineering and Manufacturing division, Light and Heavy vehicle dealerships, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skillfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move?

Accelerate your career and apply now.

*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Work Entitlements Check, National Criminal Police Check or a Pre-Employment Medical* .

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

In order to maintain a safe work environment and comply with legal regulations, Northeast Auto Group conducts random drug and alcohol testing as part of its employment policies.

Respectfully, no agencies please.

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North East Auto Group

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General Manager - Alice Springs