Job details

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Job type

Full-time

Location

Full job description

Minuteman Press Umhlanga is on the hunt for a customer service ROCKSTAR! If you fit the bill – or if you know of someone who does – we need to talk.

Responsibilities

Attending to incoming phone calls and walk-in customers.
Responding to email enquiries.
Writing up and quoting basic jobs.
Following up on quotes, calling inactive customers, acquisition follow-ups, and current customer check-ins.
Designing and posting marketing adverts using Email platform as well as other social media platforms.
Promoting customer service and driving five-star Google ratings.

Requirements

A high level of strength and comfort with computers and related technology.
Good knowledge of the print process, including print finishing.
Proficient in maths and units of measurement as applicable to prepress layout and finishing.
Good knowledge of estimating.
Excellent communication and interpersonal skills with clients and staff.
Highly organized and structured.
Detail-oriented.
Fast learner.
Must thrive in a deadline-driven work environment.
Basic knowledge of design software CorelDraw and Adobe Creative Suite will be helpful.

This is a full-time position. The successful candidate will report directly to the owner(s). Training with respect to our in-house software and systems will be provided.

Working hours are 08:00 - 16:30 Monday to Friday. Overtime work might be required for urgent work.

A competitive salary, commensurate with experience, will be offered.

Please send your CV to and await further instructions. If you have not had any correspondence within 14 days, please deem your application as unsuccessful.

Education:

High School (matric) (Preferred)

Experience:

In a similar position: 2 years (Preferred)
Working on design programs: 2 years (Preferred)

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Minute Man Press Umhlanga

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