ABOUT MSF

Doctors without Borders (MSF) is an international, independent, medical humanitarian organisation committed to two objectives: providing medical assistance to people affected by armed conflict, epidemics, healthcare exclusion, natural and man-made disasters, and speaking out about the plight of the populations assisted. MSF offers assistance to people based only on need an irrespective of race, religion, gender or political affiliation. Today, MSF is present in more than 60 countries, where thousands of MSF doctors, nurses, logisticians, water and sanitation experts, and other medical and non-medical professionals work together to bring essential health services to people caught in humanitarian crises.

MSF SA’s fundraising department is responsible for raising private funding, predominantly from individuals via mass marketing campaigns or one-to-one strategies, but also from corporations, Trusts, Foundations and Legacy, to support our humanitarian mission and our activities in the Southern African region.

Purpose of the job

Develop and manage the implementation of MSF-SA's fundraising strategy through the team's direction to maximize the contribution of continuous resources to the MSF Movement. The role is to develop and implement a strategy to generate net income, aiming to meet or surpass a net income target in line with MSF's fundraising mission and principles. To increase the return on investment of the actions, ensure the sustainability of the fundraising actions in the long term, diversify the channels, and adapt them to the South African society profile.

Reporting to the General Director and working with MSF Southern Africa Fundraising team, international office team and movement-wide colleagues in a similar position. Direct report team: 1 acquisition manager, one retention and loyalty manager, one database manager, one head of philanthropy and one business intelligence analyst.

DUTIES AND RESPONSIBILITIES:

Strategy & Planning:

Develop and implement the donation strategy (regular and one-off), from acquisition to relationship actions, to ensure the sustainability of incomes and return on investment (ROI).
Develop and maintain effective supporter journeys for the development of relationships and retention.
Develop and implement a corporate, Foundation, Legacy and major donors’ strategy by customizing the fundraising actions, to ensure the development and growth of these relations.
Develop prospecting strategies to increase the individual donor base and philanthropic donor pool.
Responsible for the security of all donor information stored on the database and in any other platform through the control of processes and procedures to minimize legal and criminal risks and to safeguard the image of the MSF brand.
Promote and support alignment between the activities of the Communication and Fundraising departments to follow the same communication strategy and preserve the organizational brand.
Develop leadership in the team, using management tools to maintain high performance and achieve the area's goals.
Ensure that all fundraising actions are under MSF principles.
Actively participate in the debates with the Fundraising areas of other MSF sections, meeting the demands and contributing to the whole movement.

Financial Planning and Budget Management:

Lead the annual plan planning process to produce effective strategies to achieve income targets across the range of income streams (including provision of the calculation bases).
Produce cost-effective budgets to achieve action plans.
Monitor and track the income and expenditure.
Ensure the Fundraising Department is kept within budget.

Staff Management:

Agreeing on objectives and work plans.
Manage activity progress and performance through regular one-to-one line management discussions.
Plan the personal development programme for team members in all relevant skills.
Undertake performance reviews.

QUALIFICATIONS/JOB REQUIREMENTS

Education and experience

Master’s degree preferential; minimum of a graduate degree essential.
3 – 5 years experience in a similar position (FR Director, or Deputy Director, or Head of a Fundraising Unit).
Experience in developing and implementing strategic and business plans.
5+ years in different marketing areas (online, offline, general media, branding and communication).
Knowledge of the fundraising environment and of a range of techniques and disciplines which will support the cost-effective generation of income for MSF Southern Africa.
5+ years in leadership management.
MSF experience preferred but not essential.

Skills and competences

Brand position strategy, direct marketing tools, results analysis, team development, results tracking, innovations and marketing trends.
Effective dissemination of information to large, diverse groups.
Strong leadership skills.
Critical analysis of the political and economic context to develop strategies.
Analysis of the feasibility of outsourcing, management and selection of suppliers.
Excellent analytical, organizational and communication skills.
Persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently.
Result and quality orientation.
Initiative and innovative creative thinking.
Adaptability to deal with possible adversities.
Good interpersonal skills.
Energy, enthusiasm and talent to work towards ambitious goals.
Commitment to MSF’s core values and strategic direction.
Familiarity with and interest in international aid/relief, humanitarian, medical, social justice and global political issues.

To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement.

Please note that only shortlisted candidates will be contacted.

The protection of your data is essential to MSF. By submitting your application, you consent to MSF using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. MSF will not use your personal data in any way that is not foreseen for recruitment purposes.

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