Job Description

Location: Hey Baby 4D Luton, Cumberland Street, Luton, LU1 3BW

Job Start: November (Pending CQC Authorisation)

About Us: Hey Baby 4D Luton is a brand new clinic, part of a national franchise and run by head office. We provide exceptional 4D ultrasound imaging services in a welcoming environment and are currently seeking an experienced Clinical Receptionist to join our busy team.

Your key responsibilities will include:

Booking appointments for customers both over the phone and in person
Welcoming customers to the clinic and assisting them with any queries
Taking payments in cash and by card
Acting as a Chaperone where required (you will be asked to complete a short qualification for this)
Assisting with the cleaning of the clinic and equipment, including mopping, wiping surfaces and furniture, and cleaning the bathroom if necessary
Completing paperwork to confirm that various processes have been undertaken
Taking customer feedback and relaying this to the management
Responding to messages from customers on the chat function
Opening up and locking up the clinic as required
Keeping the clinic tidy and organised
Conducting stock takes of products
Completing job-specific training modules provided by management

Additional Information:

You will be working closely with a sonographer and will need to be highly reliable, with a strong sense of accountability, and able to work independently.
Excellent communication skills are essential for this role.

What we look for:

Experience in reception or administrative positions is essential. You should be able to deliver exceptional customer service.
The successful applicant will demonstrate excellent IT, verbal, and written communication skills.
Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be performed prior to the commencement of employment. You will also need to maintain a satisfactory DBS throughout the duration of your employment.

Required language:

English

Hours: 37.5 hours per week (30-minute break each day)

This role will require weekend and evening work. A typical week may look as follows:

Monday: 12pm – 8pm
Tuesday: CLOSED
Wednesday: 12pm – 8pm
Thursday: CLOSED
Friday: 12pm – 8pm
Saturday: 9am – 5pm
Sunday: 9am – 5pm

This rota is subject to change, but this represents a typical working week.

Job Type:

Full-time

Salary:

£12 per hour

Applicants must be at least 18 years of age to apply.

Hey Baby 4D Luton

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