Job brief

The HR Generalist is responsible for the day-to-day management of HR operations and providing strategic support for the HR function in the areas of recruitment, onboarding, employee relations, compliance, and administration to align with organizational objectives. Duties include but are not limited to fostering a professional, productive, and positive work environment.

Objectives

Achieve HR objectives and HR operational excellence by complying with Standard Operating Procedures.
Strengthen employee relationships through effective communication and support.
Foster a positive work environment conducive to employee engagement and success.
Identify opportunities for improving HR processes and performance.
Uphold integrity, confidentiality, and organizational objectives in all HR activities.
Coordinate full-cycle recruitment processes, including job postings and interviews.
Ensure smooth onboarding for new employees, facilitating their integration into the organization.
Support strategic objectives by recruiting and retaining qualified talent.
Manage employee relations by addressing complaints, conflicts, and grievances.
Execute performance management routines to achieve objectives.
Ensure compliance with HR policies, regulations, and safety initiatives.

Key Responsibilities

Coordinate with Department Managers to understand staffing needs and recommend effective recruitment strategies.
Execute recruitment strategies in collaboration with stakeholders to attract and retain top talent.
Oversee the full recruitment lifecycle from job posting and candidate sourcing to interviewing and selection to making job offers.
Utilize Applicant Tracking Systems and other recruitment tools to streamline processes and maintain accurate records.
Execute employee onboarding, orientation & deployment processes to ensure a smooth integration of new employees into the organization.
Ensure employee security and biometric setups are accurate and up to date.
Manage user access controls and employee shift profiles.
Engage with employees to manage complaints, concerns, inquiries, investigations, motivations, and conflicts efficiently.
Oversee grievance procedures and handle appeals as needed.
Execute counseling sessions, warnings, and disciplinary actions.
Prepare and represent the company in dispute resolution processes internally and externally.
Serve as a liaison between HR and other stakeholders to facilitate communication, resolve issues, and support cross-functional projects.
Conduct regular surveys and feedback sessions to gauge employee satisfaction and identify areas for improvement.
Foster employee engagement, morale, and satisfaction, including initiatives such as employee recognition programs, team cohesion activities, and communication channels.
Lead the performance management process, including goal setting, performance evaluations, and feedback mechanisms to improve performance and productivity.
Collaborate with department managers to create individual development plans aligned with organizational goals.
Provide training and support to managers and employees on performance management best practices.
Coordinate leave planning and approve leave schedules.
Manage the termination process with sensitivity and professionalism, conducting exit interviews and facilitating asset recovery procedures.
Provide support and resources to departing employees to facilitate a smooth transition out of the organization.
Ensure that policies and procedures are effectively communicated and enforced to maintain consistency and fairness.
Utilize HR systems and databases to maintain accurate employee records, data management, and generate statistical reports and analysis.
Handle HR administrative tasks, such as processing paperwork, maintaining personnel profiles, and responding to inquiries from employees and department managers.
Provide training and support to authorized users of the HR systems.
Conduct risk assessments and develop strategies to mitigate occupational health and safety risks.
Ensure compliance with regulations of Compensation for Occupational Injuries and Health & Safety standards.
Coordinate with relevant stakeholders to ensure compliance and training for health and safety regulations and industry standards.
Promote a culture of safety and wellness by implementing programs and initiatives to minimize workplace hazards and support employee well-being.
Identify training needs and coordinate professional development programs to enhance employee skills and competencies.
Evaluate the effectiveness of training initiatives and adjust strategies as needed to achieve desired outcomes.
Stay informed about emerging trends and best practices in HR management and apply relevant knowledge to drive continuous improvement initiatives.
Stay abreast of changes in employment laws and regulations to ensure compliance with legal requirements.
Seek feedback from stakeholders and incorporate suggestions for improvement to enhance HR service delivery.
Collaborate with other departments, such as finance and operations, to ensure alignment and integration of HR initiatives with overall organizational objectives.
Conduct audits and assessments to monitor compliance and identify areas for improvement.

Requirements

Grade 12
Bachelor's degree in HR Management or equivalent
Minimum 7 years' experience in HR management

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HR Generalist