The purpose of the position

Obtaining new clients for Softkings IT Solutions through sourcing the client, finding out what’s needed via consulting/auditing on their current service and ensuring that they take the service from Softkings IT Solutions. Creating high volumes of public contracts and interest in Softkings IT Solutions services, resulting in a high demand for our services which then leads to further demands for all our Softkings IT Solutions services. Increasing the client base of companies on SLAs is crucial, as our core business is SLAs, which builds the future of the company by having contracts in place, ensuring the longevity of the client with Softkings IT Solutions.

The Key Performance Indicators of this position are:

Client strategies developed and serviced by finding the needs and wants of the client and ensuring they take the services recommended.
Building the client base and ensuring it is continually communicated with a view to the client taking a new service or upgrading to a new service/product.
Relaying pertinent information gained through interactivity with clients concerning the client, the IT marketplace, and any information that will strengthen marketing and sales within the organization.
Providing speedy service in analysis of their system, quoting, and ensuring that the first delivery of our service is significantly faster than competitors.

Experience: At least 3+ years of active and current experience in the New Business Development arena of IT. Familiarity with architectural solutions to the client’s needs, as well as a solid understanding of all technical aspects of IT used in the business world. A minimally Tier 3 technician background is required. Solution-oriented with strong problem-solving skills, process orientation, relationship management, and conflict resolution. Excellent communication and administrative skills are essential. Experience dealing with Corporates as well as SMEs is preferred.

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Basani Group

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