Job Type: Permanent

Job Sector: Transport, Logistics

Region: North West

Location: Wigan

Salary: £18.16 per hour

Salary Description: £18.16 per hour plus 10% Shift Allowance and excellent benefits

Posted: 18/09/2024

Recruiter: Arrow XL

Job Ref: arrowxl/TP/34522/1486

Job Views: 1

ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

ArrowXL is now recruiting for a Transport Shift Manager to join our dedicated team in Wigan.

Customer excellence drives our success, and we recognise that it’s our hardworking delivery crews who represent our business and brand at every stage of the customer journey. Leading our delivery crews, you will hold responsibility for the smooth operation of our Transport and Service Delivery functions, ensuring our customers receive the best quality service.

Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy. By choosing to be part of our Transport team, you will be warmly welcomed into the ArrowXL family.

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

Package Description:

40 hours per week, on a 5/7 Rota
Working hours – 14:00 - 22:00
Basic hourly rate of £18.16, plus 10% Shift Allowance

In addition to this attractive salary package, you will also get these great benefits:

Annual Leave Entitlement – 31 days entitlement (including statutory bank holidays) which increases with service!
Holiday Buy Scheme – Buy up to 5 additional days
Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
Life Insurance – Company funded 2x basic salary life cover from day one
Enhanced maternity, paternity, adoption and shared parental leave
Long Service Awards – Awarded for every 5 years’ service
Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
Up to 25% Staff Discount at
Retail Discounts – Huge discount savings across retailers and restaurants
Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts

Main Responsibilities:

Leading and motivating your team of skilled service delivery crews, First Line Managers and Team Leaders
Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both effective and compliant)
Taking lead for legal compliance and safety
Identifying opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed
The resourcing, development and management of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation)
Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused
Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our Customers' changing needs

The Ideal Candidate:

A minimum of two years’ experience employed within a similar transport management role
Experience and knowledge of improving transport operations and introducing operational excellence
Excellent knowledge of Road Transport Regulations and hold a National CPC
First class people skills. Able to motivate, influence coach and develop your teams
Full UK Driving Licence

About The Company:

Our culture thrives on Six core values that form who we are.

Contact Details:

Arrow XL
Tel: 000 000 0000
Contact: Craig Adams
Email:

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Arrow XL

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Transport Shift Manager