Our client, a well-known Restaurant, situated outside Riebeek Kasteel , is looking for a strong, experienced, hardworking and enthusiastic individual to join their team as General Manager. The successful candidate is a solution-driven team player with excellent communication and interpersonal skills and can work accurately under pressure.

The General Manager will be responsible for overseeing all aspects of the restaurant’s operations, ensuring high standards of customer service, managing staff, and maintaining profitability. The GM will lead and motivate the team to provide an exceptional dining experience for guests.

Qualifications:

•Minimum 5 years proven experience as a General Manager or similar role in the restaurant industry.

•Strong leadership and management skills.

•Excellent communication and interpersonal skills.

•Ability to work under pressure and handle challenging situations.

•Strong financial acumen and analytical skills.

•Knowledge of health and safety regulations.

•Proficiency in restaurant management software.

Work Environment:

•Fast-paced and dynamic environment.

•Requires flexibility to work weekends, and holidays.

Education:

•A Diploma in Hospitality Management, Business Administration, or a related field will be benficial.

Skills:

•Leadership and team management

•Customer service excellence

•Financial management

•Marketing and promotion

•Problem-solving and decision-making

•Time management and organizational skills

Key Responsibilities:

1.Operations Management:

oOversee daily operations to ensure the restaurant runs smoothly.

oEnsure compliance with health and safety regulations.

oManage maintenance and repair of restaurant equipment and facilities.

2.Food and Beverage Management:

oOversee menu planning and development.

oEnsure high standards of food quality, presentation, and safety.

oManage inventory and order supplies to maintain stock levels.

oWork with chefs and kitchen staff to optimize food preparation and service.

3.HR Management:

oRecruit, hire, train, and supervise restaurant staff.

oSchedule staff shifts to ensure adequate coverage.

oConduct performance evaluations and provide feedback.

oFoster a positive work environment and address any employee issues.

oEnsure compliance with labour laws and regulations.

4.Front of House Management:

oOversee the front-of-house operations to ensure excellent customer service.

oTrain and manage front-of-house staff, including hosts, servers, and bartenders.

oHandle customer complaints and resolve issues promptly.

oMonitor customer feedback and implement improvements.

oEnsure the dining area is clean, organized, and visually appealing.

5.Health and Safety:

oEnsure compliance with all health and safety regulations.

oConduct regular health and safety audits and inspections.

oImplement and enforce health and safety policies and procedures.

oTrain staff on health and safety practices and emergency procedures.

oAddress any health and safety issues promptly and effectively.

6.Financial Management:

oDevelop and manage the restaurant’s budget.

oMonitor financial performance and implement cost-control measures.

oPrepare financial reports and analyse data to identify areas for improvement.

oEnsure all financial transactions are accurately recorded.

7.Marketing and Promotion:

oDevelop and implement marketing strategies to attract new customers.

oPromote the restaurant through social media and other channels.

oOrganize events and special promotions to increase sales.

8.Strategic Planning:

oDevelop and implement strategies to improve the restaurant’s performance.

oSet goals and objectives for the restaurant and monitor progress.

oStay updated on industry trends and implement best practices.

Benefits:

•Competitive salary and performance-based bonuses.

Working Conditions:

Ability to work flexible hours, including nights, weekends and holidays

Physical stamina to stand for long periods of time.

A market-related remuneration will be offered to the successful candidate.

Closing date: 26 August 2024

Appointment date: As soon as possible

Alpha HR Management (Pty) Ltd

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Restaurant General Manager