Job Description

New Job Title: Head of Information Technology (IT)

Sector: LawTech / SaaS

Salary: £60,000-65,000

Reports to: Director of Operations

Location: Hybrid (home + co-working)

Employer: Legal Utopia Limited

Status: FTE

Start Date: October 2024

You must have the pre-existing right to work in the UK and not dependent on visa sponsorship. Please take note of the application process.

Overview:

Legal Utopia is a LawTech business based in London that was founded in 2017. Its mission is to make law accessible and affordable to everyone, and in the 6 years since it was founded, it has successfully developed innovations into commercial market solutions that help identify the area within which legal problems fall, connect people with regulated legal service providers, as well as signpost them to other relevant services.

As part of Legal Utopia’s corporate strategy to deliver on its mission, it is continuing to heavily invest in the development of new technologies and solutions that progress positive engagement between the consumer market and the regulated legal professions.

An experienced full stack developer is sought to take up a leadership function in the IT department with responsibility across all service applications and supporting infrastructure. The successful candidate will be responsible for IT Governance, including documentation and testing, as well as analysing their tasks, identifying resources, software and API development, as well as deployment, maintenance, bug fixing, and service monitoring. They will need to be proficient, and tenacious, in working on (and with) non-standard architecture and complex logic (in particular, backend endpoint development and third-party integrations) to rapidly progress new features.

It is essential the candidate has, and meets, all the essential criteria for this position and that the candidate is in a position of knowledge and experience to take up the responsibilities.

Key responsibilities:

Lead on the development, maintenance, and implementation of our service applications across web and mobile (IOS, Android, ReAct web+subdomains);
Lead on the management and maintenance of our cloud supporting infrastructure, AWS, and collaborate with the Machine Learning Engineer on its development;
Lead on all front-end and back-end software development and management;
Management of cross-business systems analytics and API integrations to support business information management;
Support the research and development function with technical implementation
Manage, update, and maintain multiple staging and production environments across various service applications;
Take responsibility for all bug reporting, investigation, and patching;
Lead on technical data management, as well as management of data storage;
Lead on integration implementation, API development and maintenance;
Review, plan, and collaborate with colleagues on the implementation of proposed UI/X designs;
Manage and report on all technical project tickets, as well as the creation of acceptance criteria, PO review testing, staging and production status management;
Awareness of company policy and working to process, procedure, and best practice in respect of data and cyber security;
Ability to undertake and take responsibility for the comprehensive documentation (existing and new) of the technology stack;
Take responsibility for the logging and reporting (including to an independent auditor) of all project activity;
A position, “can do”, and supportive team member willing to help other team members; and
Other relevant matters as reasonably provided or direct by the Project Manager.

Requirements:

Application Process:

Successful candidates must clearly evidence all the essential criteria in their application. This should be provided in a cover letter, CV, and completion of the pre-screening questions. Applications can be made by email or LinkedIn by 17:00 BST 4th October 2024. Sifted and selected candidates will be notified by 11th October 2024 for interview.

Essential:

Undergraduate degree in software development/computer science/similar relevant degree;
10+ years’ experience in the same or a similar role;
Strong and passionate full stack developer with an ability to take on complex BE infrastructure and logic projects;
Strong knowledge using Vercel, Amplify, Google Cloud, Microsoft App Centre, Azure, Apple Connect, Google Console, Github, BugSnag, Slack, Jira for Software (Atlassian);
Familiarity with AWS, including Lambda, ECS, S3, RDS
Strong experience with Django framework, Wagtail, XCode, Terraform, docker and the design/development of REST APIs
Familiarity with Stripe payments gateway
Excellent knowledge and 7+ years' (employment) experience in using HTML5/CSS/React/React Native/Java/Node/NextJS/TypeScript/Python/Material UI
Github contributor track-record
Capability to build CSS and front-end implementation for multi-device support based on UI/UX designs
Knowledge of web accessibility and associated tooling
Experience in software testing best practices (TDD, BDD)
Experience deploying mobile apps (react native) via XCode and Connect, as well as Google Console;
Excellent communication, with strong emphasis on transparency and honesty, and tenacity for problem-solving with an attention to detail;
Experience with authentication (OAuth, OIDC, etc)
Strong prior experience with IT Governance leadership and/or management, including setting and following best practice testing frameworks and documentation standards.

Desirable:

Undergraduate, Postgraduate, Master’s degree in computer science/analytics/business systems
Demonstrable experience with SaaS/Marketplace products on cloud platforms
Experience with code automation/using GenAI to drive coding efficiency
Experience with establishing and managing Tableau environment
Experience working with MySQL or other relational databases
Experience working on fortnightly sprints and quarterly reporting with an agile approach
Knowledge of and/or involvement in LawTech or legal technology
Experience of working in the consumer facing LegalTech companies
Experience working in start-up/scale-up environments
Knowledge of user-interface design and/or user-experience principles

Benefits:

3% employer pension contribution
High-Performance MacBook Pro laptop (transferred to you upon 12-months continuous employment)
Co-working office space (if desired)
5.6 weeks’ paid holiday + bank holidays (England & Wales)

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Head of Information Technology