Job Description

📌Role: Client Success Specialist

📌Location: London (Shoreditch) 2 days a week - very flex with hours/WFH

📌Salary: Up to £35000 + 10% bonus + Unlimited Holiday!

A young, high growth SaaS EdTech Start-up are in need of a Client Success Specialist to complement their team … but first, let’s start with the good stuff!

🌴 Unlimited holiday – Office shuts over Christmas for 14 days too

🧑‍💻 Hybrid working – Can be very flexible with hours etc.

💻 Brand new MacBook and AirPods

🌇 Regular work outings, understanding the value of time away from your desk

💙 Be part of a close-knit team

👏 Cross-team collaboration

🚀 Always promote from within - opportunities are endless

They're a leading and award winning edtech platform that wants to transform how people apply to university. Their platform delivers 21M page views every year, they have a number 1 rated app on the Apple/Google store and they've just hit the milestone of 1 in 4 UK students using their platform - with the ambitious plans to make that 2 in 1!

Culture is a huge thing for them and they pride themselves on an inclusive workplace where they make sure their staff are at the very heart of what they do, and they are dedicated to fostering a flexible, fun and mature environment where access to information, development and opportunity is offered to everyone

So, who do they need?

They're looking for a highly motivated and naturally social person. This role is focused mainly on being the key contact for educational clients, building strong relationships and managing the communication for the multiple campaigns they’ll have with us. You will be organised, confident and enjoy presenting to clients - this is not a sales role and you will not be expected to bring in new business.

This is a fantastic opportunity to join a passionate team who wants to help students from all walks of life, across the UK, find the right university for them.

So, if you have:

Working experience of client management/customer success
Can showcase evidence of managing client relationships - we want you to excel in your role
A passion for creating change and like the idea of working in a start-up
Not afraid to challenge the norm and disrupt traditional thinking
Self-motivated, curious and eager to learn new skills

Then we want to speak with you - and so will they!

Send your CV and we can set up a call to talk around the opportunity in more detail.

💻 Info@meetskillful.com/ Chris.manning@meetskillful.com

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