The Growth Company s (GC) Employment team have an exciting new opportunity for an Employment Advisor to deliver a range of guidance and training services for unemployed people, contribute to individuals progression into employment, training and education. Within the Restart Scheme, you will be part of a government initiative that provides personalised support for up to 12 months to help people find a job in their local area and help overcome any challenges that might be standing in the way of employment.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
Key Responsibilities;
- Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples achievement of skills (including certification) and progression to employment, training and education.
- Establish and deliver both one to one and group activities as part of customer interventions including initial. assessments, inductions, job search sessions, failed to attend sessions with customers.
- Deliver one to one interventions at induction and assessment and subsequent follow up appointments by one to one or group sessions ensuring at all times identify individual learning needs.
- Refer to internal and external agencies to progress the customer.
- Plan training and other interventions for each customer.
- Deliver further interventions with customer as required, assisting customers to decide on options for meeting their needs and provide support for customers in planning.
- Facilitate learning in groups that improves employability.
- Report any concerns relating to safeguarding of individuals.
About You;
- Ideally working in training, guidance, advice & counselling environments.
- Previous experience working with vulnerable customer groups.
- Working to targets with excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries.
- Good knowledge of welfare to work and the customer base.
- Knowledge of guidance and national standards.
- Rapport building skills, professional and articulate.
Skills Required;
- Previous experience working within sales, customer service, welfare to work industry.
- The ability to work under pressure in a high-performance environment.
- Experience of working in a customer facing environment for example Customer Services, Hospitality, Social Care, Customer Services, Sales, Retail.
- Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security.
- Work to Key performance indicators and challenging targets.
- Ability to network and promote the organisation.
