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EMPLOYMENT TYPE:
Permanent
SECTOR:
IT
BASIC SALARY:
R26,000
START DATE:
A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- Relevant IT Qualification
- 5 - 7 Years IT experience
- MCSE / MCITP or Recognised Degree/Diploma
- Microsoft Server 2008, 2012, 2016, 2019
- Microsoft Exchange 2016, 2019, DAG
- Mimecast Email gateway Management
- O365 / Azure Administration
- RDS Terminal Services (2016, 2019)
- Active Directory (2012, 2016, 2019)
- DNS, DHCP, Routing
- Windows File Server Management (DFS)
- ITIL v3/4
DUTIES:
IT Operations:
- Monitoring of all Infrastructure as a member of the I&O team.
- End-User Support for business IT contact centre for business.
- Support Business with Telephony, infrastructure, and connectivity and MS operations.
- Implement and adhere to best practice guidelines, policies, processes, and procedures.
- Ensure technical operational efficiency within the business.
- Execute business needs, based on identified priorities within the team.
- IT Operational monitoring and reporting.
- Identify, minimize and escalate potential IT risks and opportunities in IT Operations.
- Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team.
- Deliver successful end user support to Business.
- Accountable to I&O Operations Specialist.
Security and User Management:
- Business application security administrator for core applications.
- Spot checks on Ad accounts.
- Assist with IT audits.
- Assist with quarterly security reports.
- Accountable to I&O Operations Specialist.
Infrastructure:
- Maintain the current functionality of infrastructure technology within the business.
- Implement Infrastructure monitoring benchmarks as identified by the team.
- Accountable to I&O Operations Specialist.
Lan & Wan:
- Monitor and support the onsite Lan and Wan for Business.
- Assist users with password resets and connectivity support.
- Accountable to I&O Operations Specialist.
Asset Management:
- Updating/Maintaining of the asset register for all IT hardware as part of the team.
- Accountable to I&O Operations Specialist.
HOURS:
Monday to Friday: 8:00 - 17:00
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