ABOUT THE COMPANY:
OAG is the leading data platform for the global travel industry, powering the growth and innovation of the air travel ecosystem. It has the world’s largest network of flight information. In 2023, OAG acquired Infare, the leading provider of competitor air travel data, empowering airlines and other travel industry players to make effective pricing decisions. Together, OAG and Infare form part of the most trusted data platform for aviation and make travel better by empowering the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Data is at the heart of everything we do. We are headquartered in the UK, with operations in the USA, Denmark, France, Germany, Singapore, Japan, China, and Lithuania.
ABOUT THE PROJECT / ROLE:
You will be working in our Schedules team. The team consists of 8 people currently evenly divided between Kaunas and Luton. Team members’ experience varies from 6 months to 43 years with the company. This means you'll have fellow new starters to share your journey with, as well as experienced colleagues who can offer extensive guidance and support.
Everything you do will be focused on making our data better. We’re passionate about our data. OAG collects data from thousands of airlines, airports and aviation companies. We load it into our systems, correct it, align it and produce the data our customers need to keep their businesses running. If you’ve ever bought a flight, there’s a good chance you’ve used our data.
Because aviation is a global, twenty-four-hour business you will be expected to work five days a week. The usual working hours in the LT team are 09:00-18:00. However, once you are able to work independently, you might need to work from 14:00 until 22:00 up to two days a week. Also, in the future, once you feel more comfortable with your knowledge, you might participate in the On-Call rota to support out-of-hours issues. Within those constraints, we are flexible and rely on the team to work together to make sure we have the right number of people available, and everything covered.
YOU WILL BE:
- Processing inbound data received in multiple formats using various methods.
- Following, maintaining and creating procedures to process data.
- Understanding error reasons, implementing solutions, and communicating solutions to the carriers.
- Maintaining carrier intelligence records.
- Investigating customer/supplier queries.
YOU NEED TO HAVE:
- A mindset of continuous learning.
- A team player’s mentality with a sense of ownership.
- High level attention to detail.
- Fluency in English (at least B2).
BONUS TO HAVE:
- Proficiency in Microsoft Excel, with experience in creating Macros and using functions like VLOOKUP.
- Experience in working with Jira.
- Hands-on experience with Salesforce.
WE WILL OFFER YOU:
- The opportunity to work with passionate individuals in the intersection of technology and the travel business domain.
- A modern office in a convenient location, with flexible working arrangements that allow remote work or office attendance.
- Opportunities for travel to our other offices, fostering a global perspective.
- The chance to join an industry-leading international company with a commitment to innovation.
- An attractive compensation and benefits package, including private health insurance, a company bonus scheme, and voluntary participation in a company-supported retirement scheme.
- A generous annual leave policy, growing with each year of service, and a day off during your birthday month.
- Great growth and development opportunities, both professionally and personally.
- We will ensure that the exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary starts from 1500 up to 1750 EUR gross per month).
OAG is an Equal Opportunity Employer. We ensure all applicants are considered for employment without discrimination.
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