DESCRIPTION
Looking for an opportunity to make a global impact? The Program Manager charter is to drive our Selection Strategy in the region, partnering closely with compliance, category management, technology, and product teams to enable a store where African customers can discover and purchase millions of products that they may want to buy online.
We are seeking a Sr. Program Manager to have the responsibility for end-to-end business ownership of the inventory transfer processes from Amazon locales to our new and emerging countries. You will be in charge of developing and implementing strategies to optimize customer experience, improve automation, and drive scalability.
The position requires an individual who can work autonomously in a fast-paced, demanding, and often ambiguous environment. Additionally, since this position involves working with multiple stakeholders around the world in a fast-growing opportunity, we need someone with strong stakeholder management capabilities and ownership with great bias for action in getting things done themselves. In this role, you will be a true entrepreneur and manage all aspects of your business on a daily basis.
Key job responsibilities
- You will be responsible for identifying and building relationships with key decision-makers within internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
- Assist internal partners to drive change, remove roadblocks and close business.
- In charge of designing and executing scalable methodologies to improve business metrics.
- Act as Subject Matter Expert (SME) for our global inventory transfer products, helping internal stakeholders to develop requirements and build products that enable incremental selection for international customers.
- Test new product launches and provide flexible solutions capable of scaling across various business models/supply chain arcs, and country regulatory regimes.
- Continuously audit to improve the customer experience and business performance.
Minimum Requirements
- Bachelor degree
- Experience owning large program strategies end to end
- Experience driving direction and alignment with cross-functional teams
- Experience driving process improvements
- Background in account management, project or program management, operations or buying experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Retail experience
Preferred Qualifications
- Master's degree, or MBA in business
- Knowledge of Microsoft Access or SQL
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