Are you a researcher, looking for a unique and exciting challenge? Do you have a passion for innovation and using AI in market research?
The Role:
As a Senior Research Executive/ Manager in the newly formed ‘Conversational AI’ team at MMR, you will be the interface between the Innovation and Research Teams to champion the adoption of Conversational AI.
This role is focused on working in close collaboration with our global research teams and empowering them to maximise their utilisation of MMR’s evolving chatbot solutions.
This role will suit someone who has previously worked as a Researcher, looking for a new and unique challenge!
We are open to speaking to candidates at Senior or Manager level.
A bit about MMR:
Spotted an exciting new product in the shops recently? Chances are, we've played a key role in its creation.
We are an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients – partnering with over 50% of the top 100 global food and drink brands such as Coca Cola, Diageo, Mondelez, GSK, Kellogg’s, Colgate and Unilever.
Our team of over 900 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology. We also boast a true global reach with offices in UK, US, China, South Africa, Singapore, Colombia, Brazil, India, Thailand and the Netherlands.
We are a “people first” company that prides itself on collaboration, honesty and mutual trust. Don’t take our word for it though, check us out on Glassdoor. You’ll see we’re currently rated at 4.7 out of 5 as an employer destination and a massive 97% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you’ll get a general feel of what it means to be part of the MMR family.
Main responsibilities:
- Support client conversations across markets to best showcase the CAI toolkit and identify regional opportunities and barriers.
- Develop tailored training and continually build expertise to share learnings across the business.
- Connect directly with project objectives and provide guidance on the design of questions application of AI levers for chatbot probing.
- Support the end-to-end delivery of our proprietary Q.Bot solution (qualitative exploration at quantitative scale).
- Provide analysis support to showcase the power of conversational AI data.
- Support with storytelling development, flatplanning sessions, and debrief discussions, using knowledge and findings to strengthen capabilities across all projects.
Minimum Requirements:
- Previous experience working as a Researcher (either quantitative or qualitative).
- Able to lead research projects from end-to-end.
- Able to communicate and collaborate well with global teams.
- Previous experience with AI tools for market research is an advantage, but an inquisitive approach and innovation mindset is more important.
At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!
We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, ample holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.
Ready to experience it for yourself? Apply now!
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