Job Summary:
The Restaurant Manager will oversee daily operations, ensuring smooth service and customer satisfaction while effectively managing staff and coordinating food and beverage services. This role demands strong leadership skills, operational knowledge, and a passion for delivering exceptional dining experiences.
Requirements:
- Minimum of five years of experience in a management role within the hospitality industry.
- Relevant qualifications in Hospitality Management or equivalent practical experience.
- Extensive knowledge of food and beverage operations across various departments.
- Proven ability to manage teams effectively, with strong leadership and organisational skills.
- Exceptional communication skills, able to convey information and motivate staff.
- Strong expertise in customer satisfaction and service delivery.
- In-depth understanding of stock control principles and cost analysis.
- Ability to thrive in a high-energy, fast-paced environment.
Responsibilities:
- Oversee all restaurant operations, ensuring highefficiency and organisation.
- Lead and manage the restaurant staff, including hiring, training, scheduling, and performance evaluation.
- Ensure excellent customer service standards to deliver an outstanding dining experience.
- Monitor food and beverage services, coordinating closely with the kitchen and bar to ensure timely and quality service.
- Oversee inventory, stock control, and ordering, maintaining optimal stock levels while managing costs effectively.
- Handle customer inquiries, feedback, and complaints, maintaining a positive rapport with patrons.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor and analyse restaurant performance, implementing necessary improvements to meet financial targets.
- Develop and execute promotional and marketing strategies to drive business growth.
- Respond swiftly to changes in a fast-paced environment, ensuring a smooth and efficient operation.
This role is ideal for someone passionate about the hospitality industry who is ready to take charge and contribute to the success of a dynamic restaurant environment.
Salary:
R25 000 - R35 000#J-18808-Ljbffr
